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March 2023 by Brooke Thomas
apparently in 2023 it still takes 2 hours to get a new phone and activate it.
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February 2023 by Julez Joiner-Sanchez
"G" knew the solution to every problem i had . Patient and respectful.Very knowledgeable in his department!!
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February 2023 by Joshua White
I would highly recommend this place ask for Rob he was excellent. He took his time to answer all my questions.
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October 2022 by Lisa Pena
The sale rep was more knowledgeable than ANY of the customer service reps on the phone.
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August 2022 by Christina Woods
Breanna personally went out of her way to get me an amazing deal! ! If you ever go to this store personally ask for her I promise you will not be disappointed!!
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October 2021 by Jose Ramon Lago-Sabater
Destinee was extremely professional and courteous. Would definitely do business again day this store.
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September 2021 by Annette Madrid
My Dad (70 years old) signed up and was given a “deal” on the Internet router. He was told to try it out and he had 14 days to return. He tried to return 3 days later and the lady in the store yelled at him and was extremely short and rude, without any patience. Who yells at a customer?! He called T-Mobile since the store was so horrible. When he was signing up, everyone was overly friendly, but when he decided to return an item that friendliness went out the door. I was thinking about changing to T-Mobile, but definitely will not. Ever.
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September 2021 by Carey Boles
Very knowledgeable staff, friendly and helpful. Destiny knows her stuff!
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September 2021 by Ash J
Aaron was an amazing customer service representative and extremely helpful
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August 2021 by Maureen Patton
Help here was outstanding. Went in with a broken phone only had for two weeks. I broken it but to the point it couldn't be fixed. They set me up with an affordable alternative. The young lady that helped me was very nice and super fast getting me in a new phone and out the door.
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August 2021 by Louise Balch
Unbelievable, pay your phone bill , it is not applied! You reach out to the store, and the rep Monica , is rude and say that she is , the only one you can speak with ! Would not give Corporate number or district Mgr number above her! Very unprofessional!A sad way to rip off a single mother, that is struggling!
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August 2021 by Mario Gomez
I have been with metro for 6 yrs i went in there and got great help from the store manager Sara Lee so when yall go there ask for her she was great and tremendous help with what i was looking for thanks Sara Lee for ur service
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July 2021 by TheRealMikeG. Muzik
The signal with t-mobile SUX!!! As soon as i leave town....nothing can be done on my phone...the S9+. Smh...
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June 2021 by Caitlin Hagler
Aaron was very knowledgeable about the cases and screen protectors that I needed. Aaron went above and beyond to help me choose the right one! Thank you :)
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June 2021 by Adriana Perez
Eva was freaking great helping me out with my issue! Every time I go to this store in particular they always take care of me they never seem to disappoint! So I highly suggest everyone to go to the store!