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September 2023 by Nathaniel R.
I'm not the type of person to leave reviews often, and the only reason I'm doing it now is because I tried calling their HR line twice only for the phone to ring and then hang up. I'm absolutely appalled by the way I was treated at this location. I've never been so disrespected in my life. I don't live in Lubbock anymore and I haven't for about ten years, but I'm visiting on business. I know that it's a different culture and way of life out here than in more urban areas, but I'm still shocked at the way I was accused at this location. I was in this store for all of ten minutes to buy a pair of replacement sunglasses and decided to stop in to check out their cologne section because it's larger than the one closest to my apartment back home. One of the workers was a little obnoxious when it came to checking on me. She asked if I was finding everything okay, and when I said yes she asked if I needed any help. I politely told her no thank you, I was just checking out the different scents. After finding the one I wanted, I walked to self check out. Everywhere I go, I carry around a canvas bag. Maybe it's not typical for men to carry bags around Lubbock, but it's an easy way for me to keep track of my wallet, keys, glasses, etc. While I was checking out my two items, the same worker approached me and asked, "Do you have anything in your bag that you need to check out?" I was shocked. I turned around to make sure I heard her right and said, "excuse me?" She explained that someone working on the sales floor was "missing a few items" and they wanted to check that said items weren't in my bag. I know that I look different than some of the people in this town. I'm brown, I have a lot of tattoos, and a couple of piercings. However, I'm typically a shy and soft spoken person who tends to keep to themselves. I avoid trouble as best I can. Furthermore, I don't know what Target's policy is on shoplifting, but most places don't confront individuals who may be shoplifting because it puts employees in an unsafe situation. Additionally, what could possibly fit in a canvas bag that would cost more than $20-$30 that I could steal? Would it be something so valuable that it warranted public humiliation of someone without sufficient evidence that I actually had something in my bag? I didn't even visit any area in the store besides the accessories and the beauty department which are all located at the very front of the store. Anything of significant value that would fit in my bag would have a security tag that would've set off the detectors at the front of the store, but again, I never even visited those departments in the store.I proceeded to toss my bag on the counter and told the worker, "I carry this bag with me everywhere I go. Everything in there belongs to me. Go ahead and check." The girl looked through my bag and, shockingly enough, everything in the bag belonged to me. She walked away without so much as an apology for falsely accusing me of theft, humiliating me in front of every single other person standing at self check out, and singling me out.I spoke with their team lead, but I wasn't satisfied. I still did not receive much of an apology besides him telling me he "understood was I was saying" and he did nothing more to rectify the situation. I'm not the type of person to cause a scene often, but I really can't believe the way that I was treated today. I'm a successful young adult with one of the highest salaries in my company. I drive a nice car, I pay my own rent, and I work hard for everything I own. I don't like to speak on the kind of money I make because I think it's tacky, but I still can't believe how embarrassed I was made to feel when this happened. To this Target and their employees and the company as a whole - do better. If you suspect someone has stolen something, maybe do your due diligence in checking cameras and making sure the person i
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August 2023 by M G.
this target has the better parking. it has been remodeled recently and is very nice. management has always seemed great I recommend this target over the milwaukee target.its also very clean.
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December 2022 by Micah O.
When I could have walked in the store and bought what I needed 5 times faster than drive up there is a problem! Furthermore, watching the workers work inefficiently is painful. I will say that the inefficiency may be related to their internal software but still.
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November 2022 by Teran Z.
I used to love going to this Target but now I will never go their again. I particularly used the curbs pick up service. Well, someone in their curbside pick up service department decided to they would go into my account and try to order an iPad and Airpods and have them picked up by someone else at a New York Target. Luckily for me I constantly monitor my emails and caught this suspicious activity. They did this when they canceled an order that I had not yet picked up. I already contacted corporate and I'm filing a police report with all of my documentation. Do yourself a favor and don't compromise your information.
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September 2022 by Pedro Cruz
(Translated by Google) Lack of staff the rest ➕️ very good(Original)Falta de personal lo de más ➕️ muy bien
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August 2022 by Kenneth V.
I love this store good vibe people are respectful and they help you make the best decision when it comes to buying cloths and electronics.thanks target
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September 2020 by Barron M.
Lost a customer! What is the point of selling clothes in a store if you cannot try them on? Shame! Empty for a reason! Will not be back to this location. Bad customer service.
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January 2020 by Jayne S.
I have usually found what I need for a reasonable price. I can get in and out faster here than at Walmart. Lately I have found some things here I could not find at Walmart. I feel it is a cleaner store.
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January 2020 by Ryan F.
Went in because several websites said you could exchange gift cards from other retailers (we have some from a movie theater chain that doesn't serve Lubbock) for Target gift cards at a discounted rate. The woman at the Returns & Exchanges desk was very rude, saying the information was a lie and that Target has never done that. We double-checked the card pool website, it lists this specific Target so we called the store and found that the service is only done in electronics. So we went in and the employee tried, but told us that the system has never successfully exchanged a gift card. Disappointed in Target's terrible customer service and broken service systems.
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August 2019 by Ricky R.
I love this target. I never have any problems. They're always nice and helpful! I spend way more money here then I should most the time too...you're welcome but overall love this target
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June 2019 by Ramzi M.
The target cafe is awful! It's always so nasty and never clean! Marsha Sharp Freeway is much better!
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May 2019 by Christa M.
It's a Target, yay! The inside at this location is decent sized and has all of its regular departments. I did notice they have a plus size section here though which I though was pretty cool and I had never seen. Clothes were scattered around and some sections were weirdly empty. Encountered a few sales associates and none were friendly. The guy at the electronics department gave me a weird vibe. Looked through the makeup section and a lot of their items were out of stock. The bathrooms were dirty and toilet paper was all over the floor. Checked out at the self checkout and the two employees were too busy gossiping to notice that my "I need help" light was on.. Bought a few things and used my coupons that were on the app! Get the app!
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May 2019 by T T.
Shadiest target store in the country. They try hard to rip customers off. Prices at shelves don't match prices at checkout at all. Listed 10.99, charged 15.99. Listed $1, charged $1.29. Everything marked up at checkout, it's ridiculous. Online orders that took forever to pick up because staff couldn't find it. I normally love target run for the clean and organized store but this store is terrible.
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August 2018 by Bill Y.
People. This is not a super target. If you've ever been in one you would know the difference. If any body disagrees by all means tell me what you think is a super target.
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August 2018 by Natalia D.
Please update this place. Ive been to many Targets in my life and never have I seen one so trashy. They don't even have options of car seats for my soon coming infant. The ones they have are old fashioned. Ugg, and the baby girl clothes are all scattered all over the store, its literally impossible to find anything when your huge with two toddlers already. Get things in order!! I will never go back.
