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April 2024 by Megan Powers
Jason and all the staff are all super helpful! They do not push you to buy shoes but help you in finding what you need.Thanks for all your orthotic expertise!
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April 2024 by Nathan Reyes
I would give this store one star if it wasn't redeemed by Hannah. My wife and I went to go buy shoes and we were greeted very rudely by Keeley? She got in my wife's face waving and her hands and just being flat out rude while I was waiting for another worker. Thankfully Hannah was super helpful and wasn't pushy at all unlike keely.
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February 2024 by Misty Stewart
Such a great experience! I generally hate shoe shopping but Keely was such a blessing! She listened to what I needed in a shoe and then brought me a few options to try. This is an old school store where they still care about providing the upmost service by putting on the shoe for you! I live in Midland but will make a day trip to Lubbock everytime I need a new workout shoe!
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February 2024 by Madison Reyes
Had the most amazing experience thanks to hannah. She showed me many options for my whole family. I was able to buy them all on clouds and we love them! Definitely recommend this place and their service!
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December 2023 by Deanna
I visited this place for the first time today with my husband. This has been the best customer service I have had in a long time when it comes to buying shoes. The manager, Jason, is fantastic and we will be back.
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December 2023 by Amy Moore
Joaquin was very knowledgeable and provided the best shoe buying experience. Turned lots of choices into a seamless experience!
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October 2023 by Lacy
Best experience I’ve had getting shoes for my kids. The manager Jason and his employees went above and beyond to help get us what we needed! We will definitely be a returning customer! Highly recommend this store!!
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May 2023 by avery jara
Chants and Ryan are the BEST!! They're very knowledgeable about footwear and were extremely patient while I tried on several pairs. They quite literally have cured my plantar fasciitis, I will be back!
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April 2023 by george baker
Best experience in shoes ever had. JASON is extremely knowledgeable and showed me options for my walk and neuropathy in my feed. Walked out extremely satisfied and greatful. I am now a dedicated customer..
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March 2023 by Jessica Marie Lozano
We bought a pair of shoes a few weeks ago and we're told they would order them and would be shipped to the store to be picked up by the following week. We are still waiting. We called last week and they didn't ship them until we called. They are soo unprofessional. We called today to talk to a manager and see if we could get some kind of compensation for our inconvenience and were told the only thing they can do is get a refund for the shoes. Not even get a coupon for a percentage off our next purchase or anything. We will NEVER shop here again!!!
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March 2023 by Brianna love
Caden and Ryan were great! The customer service was amazing, the guys were extremely helpful and knowledgeable. I walked out with two pairs of shoes and I absolutely love them! Thanks guys!
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March 2023 by Ken Shira
Serviced by employees that are very knowledgeable and professional. So much nicer buying from a pro than from local high school student who knows little to nothing about how shoes really fit and work.
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October 2022 by Marie Click
I find this store one of the best shoe stores I've ever been in the empire are extremely helpful and they have lots of patience I love the shoes here and I'm a regular customer
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June 2022 by Bryan Taylor
Great customer service. Helped me find the right shoe, no matter how many I tried on. Will be back!
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May 2022 by Angelica Ramirez
My experience at Tradehome was terrible. A store associate named Daniel came off as very rude and unprofessional and overall seemed very reluctant to help me. Any questions I had regarding prices were brushed off and when asking for a particular size he just said they didn't have it and didn't bother to check his system or in the back for me. I will never return to this store. The associate Daniel was so incredibly rude and unprofessional.
