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March 2024 by Trishia McEachern
Great service, Great team, Very helpful and such a blessing ?
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March 2024 by Corrisa
Worse customer service ever❗ They delivered ONCE and lied and said it was twice so now I can't get delivery after I had a baby and I need my anxiety medicine for mental health reasons. If ot wasn't the closet to me I'd change it. I dislike them very much. The only decent one is Alexis.
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February 2024 by Fabian Flores
Small place , easier to shop and find groceries compared to the big grocery stores.
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February 2024 by Soledad Stone
Rude as hell pharmacy especially ana the white girl and I called to check on prescription they said it was ready drove up their gave lame excuses that it was not when I had already go the go to to go pick up then when I asked she laughed I told her I had to drive from wolfforth not knowing my situation on gas nothing funny unprofessional people rude hateful make people feel worthless people like this don't deserve to work in locations like this seriously
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February 2024 by Brandon W
United has lost the customer service quality, the pharmacy apparently no longer cares if you choose to go elsewhere, a quality united seems to have lost
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October 2023 by Shawn L.
If it keeps you from giving money to Walmart, then by all means shop here. Some are better than others. The ones in bigger cities tend to have a better selection.
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October 2023 by Jessie Akeroyd
I love this pharmacy! They have always been friendly and nice! Pharmacist Cynthia is one of the most caring, knowledgeable, and kindest people I know! She is always there with a smile on her face and helps in every way she can!
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August 2023 by James Miller
Didn't have my prescriptions ready even though I waited 24 hours to pick them up AND I got a notification saying the meds were ready to pick up. God I hate I this pharmacy. They always mess up something
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July 2023 by Ryan F.
The deli at United is a place of desperation, misfortune, and twisted deals. They advertised a bucket of ten chicken legs for $5, and I made the ill-informed decision to have lunch there. First, the employees are rude; as I walked to the counter a group of three employees wrapped up their conversation, two left the area and a third stood with her back to me. One of the employees that left finally returned to ask what I wanted, and I foolishly committed to the bucket of chicken legs - Notice I did not say "ten" this time because SHE CAN'T COUNT and only put nine legs in the box (they don't even use buckets). The register at the deli counter must be broken, because I was not Llowed to pay there, I had to go to another register. Then I went to find napkins and a seat. If you find fast food dining rooms depressive, please refrain from ever visiting this United's dark, soul sucking, noisy version of an already awful experience. I found the chicken to be low quality, questionably cooked, and covered in uninspiring breading. 9/9 (because I didn't get all 10), will never eat there again, probably won't buy anything from the deli again either. P.S. No, I didn't eat all nine pieces for lunch - I realized part way through my "meal" that this was a deal with the devil that I did not have to honor (and I have a refrigerator at the office).
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June 2023 by Wade Mills
Had a question about an RX and called the pharmacy. Lady on the phone was less than friendly and they're slower than molasses at filling meds as well as checking people out when they need ro pick up their meds. Place is ridiculous
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April 2023 by Sharon Foley
If I could rate a zero I would. I always had bad experience with this pharmacy with everyone every time. Ive kept quiet however when a Asian boy slaps his hand on the countertop for me to be next, I got a problem! This is Texas we know our manners “ma’am, are you ready?” Not banging on the countertop like a toddler. Disrespect for them. I try not to go anymore since every time I’ve gone, everyone is ugly rude! I’ve switch to Walgreens but sometimes the dr office automatically sends prescriptions over to that untied pharmacy and it is bad experience. Learn costumer service, when I have an attitude back don’t be surprised!
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March 2023 by Here 2teach
Where to start!!! It would take way to much of my useful time to tell you everything that the woman pharmacist has done! So I will choose one word to describe this pharmacy….RUDE RIDE RUDE! She called us back when we requested to speak to the pharmacist to tell us to never come back to “her pharmacy” if we were unsatisfied! WOW!!!
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March 2023 by Kyle Reeves
Great service and personal
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August 2022 by Anita W.
selected a beautiful floral arrangement for a funeral. the lady insisted it would be that exact arrangement but she would clean the 3 large lilies of the pollen smeared on the flower itself. it was red roses compacted in the middle with 3 large white lilies on the outside of the roses. I didn't get to see the arrangement until my daughters brought them home from the funeral later that afternoon. not the same thing at all. had several more lilies with all their leaves still attached crammed down in the the roses causing them to spread to the sides. looking nothing the same. I called united and talked to the floral dept and the lady argued with me the entire time saying that it was impossible . saying that's now how they left the store but could not explain how all the extra stuff was in the arrangement. terrible terrible customer service. offered no compensation at all. never again !!
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June 2022 by Kelli Boyter
Poor customer service by the female pharmacy tech and female pharmacist this morning, June, 9, 2022. The tech started off by lying to my senior mother who has cancer, saying her medication wasn’t even at their pharmacy. When my mom called a different United where she use to have it filled and asked if it was there by chance (she moved across town and was trying to switch her medications over to this United because it’s so much closer to her now) and they informed her that her medicine was indeed at the pharmacy on 82nd and Frankford, because they could see it. Strike one. When my mother calls back to inform the tech of her “mistake”, she continued to be rude to her by telling her she couldn’t make any promises when it could be ready because she had time for nothing but answering phones, as everyone was calling her saying they were leaving town and needing their medication. Strike 2. Then she says they will fill it and they hang up, only for the tech to call her back about 10 mins later saying they couldn’t fill it because her doctor wrote it out as a 30 day supply (even though today is 30 days since she last had it filled…I guess the pharmacist and pharmacy tech aren’t too smart when it comes to counting to 30 which seems problematic as their MAIN job is counting pills) and they just flat weren’t filling it for her until tomorrow. So if my mom were to accept this, she would need to be without her medication for an entire 1/2 day tomorrow or longer considering they are so unhelpful and rude that she would probably tell her that she couldn’t fill it until the evening as she probably would be too busy answering phones again. Strike 3. So my mom called her doctor, who called the pharmacy, and the pharmacist told her doctor that they would not fill it until tomorrow no matter what the doctor told them. So the doctor called my mom back and suggested she quit using this pharmacy (along with any United pharmacy) and the doctor called the medication into a different pharmacy. My advice would be to stay FAR away from this pharmacy unless you love people with bad control issues, who are rude and highly unhelpful.