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February 2024 by EMILY MONTEZ
ALWAYS TAKES FOREVER! I often feel like these employees do not care about anyone’s time! Slow slow slooooww!! Elderly standing in the same spot for 20-30 minutes.. Ridiculous!
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December 2023 by last is first
50/50 Chance they will be able to scan QR codes0 out of 5 stars
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November 2023 by E
Postal employee was an absolute jerk. Purposely Slow and unhelpful and just mean. Rude. He lacked any basic knowledge on forwarding mail. He was an Older black man. ABSOLUTELY TERRIBLE SERVICE!!!!!!! He got LOUD and ignorant.
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October 2023 by A
Postal employee was an absolute j**** Purposely Slow and unhelpful and just mean. Rude. He lacked any basic knowledge on forwarding mail. He was an Older black man. ABSOLUTELY TERRIBLE SERVICE!!!!!!! He got LOUD and ignorant.
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August 2023 by Lynn Cooper
by far best service in Lubbock--especially with international shipping...also they are always extremely polite and helpful when answering phone!
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June 2023 by Jerry Hatfield
So, what deal with postman overlooking box flag to pick up mail and just stuffing mail in on top of it?!?!?!?!?! Id the flag of no value anymore. What’s more, more than half the time they may pick up mail and still leave flag in place!
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May 2023 by Valri Western
Today we were supposed to put canned food out for mail carriers to take to the food bank (they announced it on the news) so I put some out for our carrier. The carrier didn’t take it and actually put the food back on my porch! What the heck??? I had it in a plastic bag on top of the mailbox and he would have had to get out of his truck and take the bag all the way to my porch! I try to help the hungry people and that’s the thanks I get ?
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September 2022 by Crystal Cantu
We live at the ella apartment we have some important papers coming to us and we have not got yet we need our mail plesae tell the person who is do the mail to put our in the box 119
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July 2022 by Mark Benedict
They have been great!! recently had to move my mailbox and they elp me figure it out. All is well with them!!
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June 2022 by Ashley Holt
They are closed today with nothing posted on the doors saying that they would be closed. Also I knocked on the door for 10 minutes and no one answered the door and you could here people talking in the back, every time I knocked on the door they would quit talking. This is so frustrating because I needed to get a package today and I can even get it.
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March 2022 by Brandy Monreal
0 stars was not an option...? Not sure what the postmen (women) are doing with my mail, but we have been missing mail for over a month now. ?
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September 2021 by Tabatha Jolly
I constantly have issues with packages not being delivered and getting other peoples mail. It looks like the mail carriers get lazy and instead of delivering my package they say they were unable to get to my mailbox which is never the case. This happens often so and we have reported them but nothing has changed. I currently have a package that was out for delivery but never delivered and at the end of the day forwarded back to Freedoms zip code. This must be a new tactic the lazy workers are using when they don't want to deliver your packages.
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September 2021 by Elda Galvan
Have not been receiving mail (with exception of junk mail), since August.Didn't receive my utility bills. What's wrong?
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June 2021 by Raychel Vasseur
The postal workers at this post office are some of the friendliest, most helpful people, and definitely the friendliest and most helpful postal workers I have ever had the pleasure of encountering. So grateful to all that they do to make mailing packages and getting mail a more pleasant experience. Appreciate you all at the freedom station post office!!
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March 2021 by Taylor Gooden
My mail is never delivered to me. I have informed delivery so I can see everything that I’m supposed to get and yet still never receive my mail. Every time I have gotten a packed the send it back to the sender for no reason. I have contacted them multiple times with my issues and nothing has been done to resolve them.
