United States Postal Service
USPS,
Post OfficesHours:
5014 Gary Ave, Lubbock TX 79413 Hours
About United States Postal Service
The United States Postal Service (USPS) at 5014 Gary Ave is known for its commitment to secure, reliable, and affordable mail and package delivery to over 157 million addresses across the country. This location offers walk-in passport services, which have received excellent feedback from customers. Reviewers consistently praise Frank from the passport department for his outstanding customer service. Many describe him as courteous, friendly, and helpful, often going above and beyond to accommodate customers, even in challenging situations. Customers recommend arriving early for appointments to ensure a smooth experience. Frank's ability to handle customer needs with care has made a strong impression, with some expressing that he deserves recognition for his exceptional service. Overall, this USPS location is highly recommended for those seeking passport services, with customers feeling valued and well taken care of.
Most Recent Reviews
August 2025
I called the postal office and spoke to Andy regarding our office's mail for the day. He was very kind and understanding, and he even reached out to update me on resolving the matter.
August 2025
I was skeptical after seeing mixed reviews, but my husband and I arrived at 9AM when they opened for a walkin appointment to get our passports. Frank was very courteous and helpful! Would highly recommend getting there early and you will not have any issues!
July 2025
I just want to say thank you to Frank in the passport department. He gave my family the best customer service experience possible. Highly recommend this post office for passports!
More Comments(80)
Nearest USPS Stores
- Lubbock, Texas
