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March 2024 by Alison Case
I mailed out an international package 2 weeks ago and was told to register it in order to track the delivery for 21 dollars. I was not able to track the package online so I went into the office and the worker told me that there was no guarantee to track the package. 21 dollars is a lot for nothing and I still can not track my package and will have to call the office daily to see if it is delivered.
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March 2024 by James Seeley
Frank make time to ensure, we only had to make one trip, to that post office, to obtain our passport, very polite, friendly, and well informed, could not have had a better experience, thank you Frank, the couple from Montana
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January 2024 by Afton Adkins
Not enough stars to give these gentlemen were all incredible.Thought my package was stolen and the two gentlemen in the store worked very hard to locate it. Not only that but in the time it took me to drive home another stellar postman had located and redelivered my package. Absolutely above and beyond, I’m more than grateful!
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December 2023 by Jarrod Qualls
The staff and management were very helpful when I needed assistance. I appreciate the attention they gave to my concern (which had nothing to do with this location). Nicely stocked supplies. Friendly people.
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December 2023 by Brigitte Bonilla
Wonderful staff. They know what they’re doing and are so lovely to speak to. They even took the time to show me where my tracking number was on the receipt.
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October 2023 by Peggy Williamson
They are always there to help, smiling always.
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October 2023 by Christopher Tuxbury
Frank was very helpful and polite when helping with passport application. I couldn’t recommend him enough for his help.
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July 2023 by Abel Soto
Postal worker very polite and helpful. Made for an excellent experience. Previous visit a week before not so much.
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March 2023 by Jacob Reyna (Tati)
GREAT CUSTOMER SERVICE AND SAME PACKAGE RETURN
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February 2023 by Kristin Jones
Frank who works with the passports is the sweetest man ever so kind and helpful he absolutely made my day!
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December 2022 by Reva Rodriguez
Horrible place if you have to return packages, I’ve had one package lost with no help from the Supervisor so I just lost out there. He’s rude and makes excuses as to why everyone else lost your package except them. Now I’m dealing with the same issue AGAIN on 3 other packages and I’m getting the same treatment. He is blaming other people for the problem when it’s clearly been shipped through them!
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December 2022 by domenic catalano
I have lived in 3 states, this Lubbock post office (on Garry st.) is the best post office experience I have ever had at any post office. Thanks for all your help!
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November 2022 by Lynn F.
How can a post office lose a package! I'm waiting for a flag to come in the mail cuz my dad was a veteran of the military and they say it was delivered but I have nothing. What kind of people do they have working for them! A flag goes missing and I get the run around
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July 2022 by MARA MARAVE
I am very much satisfied with services given bythe employees of USPS facility in Gary Ave,Lubbock. They are very accommodating and helpful. I appreciate all of you! Thank you!
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April 2022 by Hannah G.
Frank was amazing! I didn't have an appointment to get my passport and he took me in and was out within 30 minutes!
