United States Postal Service
USPS,
Post OfficesHours:
5404 4th St, Lubbock TX 79416 Hours
About United States Postal Service
The United States Postal Service (USPS) is a mixed bag when it comes to customer experiences. While some customers appreciate the courteous nature and efficiency of certain locations, others have encountered issues with delayed package processing and lack of professionalism from employees. Despite these inconsistencies, the USPS remains a widely used service for businesses and individuals alike. Customers have reported instances of helpful staff, such as a postmaster who safeguarded forgotten documents, and an employee named Josie who proactively identified a potential scam and held a customer's package for their protection. However, some customers have faced frustrations with packages not being scanned or processed in a timely manner, leading to shipping delays and negative impacts on their business operations. These experiences highlight the need for the USPS to maintain consistent standards of service across all its locations.
Most Recent Reviews
December 2025
This place is always busy & the parking lot is crazy. But the staff is very nice!
April 2024
Greatly appreciate the courteous nature of this post office. Left behind documents after mailing and when I returned they were safe with the postmaster. It's a clean and efficient location.
June 2022
Josie is the best. I was sending a package out to New York that someone was going to by. Josie figured it might be a scam so she hold it up front for me. I left then got a call from cash app that it was a scam. I rushed back to the post office and it was still in the front waiting for me just in case it was a scam. Thank...
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Nearest USPS Stores
- Lubbock, Texas
