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February 2024 by Mehria Sabet
I mailed 3 certified letter Januay 8/23Jsnuary 9/23January 10/23to same address signature required, 2 of them resived without getting signature,!!!!!!!one of them went to one step before to recipient for no reasons turn back to a facility in my town even I don't have access to it ,and it's very important letter, customer service is not helpful, nobody help so far
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January 2024 by Candace Lambert
It was my first time dropping some things off at the post office, and they helped me big-time!
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December 2023 by Thomas Teck
Why would USPS pick up a priority package in Lubbock, ship to Amarillo then back to Lubbock only to sit for a day before delivering to its final destination of Wolfforth. As an efficiency expert, this is a waste of taxpayer money and low customer satisfaction.
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October 2023 by Ja Ric
Staff in this location are very accommodating and friendly. Thank you for being insightful on things and doing your job with a cheerful heart! Great assistance!
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October 2023 by Trev Vandal
I dropped off a $100 package that needed to be sent and its just gone! tried calling multiple times as well to find out if the package was held and no answer. i wish i got paid to suck this much at my job!
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July 2023 by Tiffany Kelly
No long waits, both clerks were fast and efficient. Bonus points because everything was clean and well supplied.
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June 2023 by charles yeoman
I have received others mail in my mailbox and others have received my mail in their mailbox my medicine has been delivered to someone else’s mailbox and my mail has been delivered to someone else’s mail box it never gets any better no matter who the person is they just don’t have any desire to be responsible and take the time to do the job right it’s hurry up and get done no matter what inconvenience you cause others there is no concern and respect for any one else I think the manager of this post office should be fired or replaced he is not doing a good job of training his staff the whole team needs to be retrained or retired it’s no wonder they have to have a bailout every year they are so poorly run. Unhappy customer
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June 2023 by Su Miller
Line out the door and has not moved except for customers giving up and leaving. 1 person working?! Really?Still here 25 minutes later. 3 people have left, but other than that,line has not moved. Will not answer phone. Just don't know what else to say. Line is so long behind me!
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March 2023 by Victoria Beveridge
Kia took the time to help me out and I'm so happy and thankful. Thank you Kia!!
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December 2022 by LaCinda Watson
It would be nice if someone knew how to answer the phone. I have called over 20 times today and NO ONE is answering the phone. It rings and rings until it hangs up....and that's only from today.It's sad when you cannot even reach someone to get in contact with regarding a matter than has been going on for over a week and cannot get resolved.TERRIBLE!
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December 2022 by Goostie Bee
This is the worst service I have ever had. How hard is it to even just try and redeliver a package where I said to?!
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December 2022 by Sherri Dennis
It's taking 10-20 days just to mail or receive bills across Lubbock and/or Midland. Not every company provides online payment service. This is unacceptable.
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December 2022 by Laurene Estenson
Update your hours online. My goodness. Says online your open till 1pm. But your window says 12pm. How hard is that? Typical USPS, not caring about peoples time.
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June 2022 by Unknown Name
They never answer the phone and always lose your packages.Very rude people also .
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June 2022 by Christen Lopez
I believe her name is “Kia”? Not too sure but she is extremely rude.
