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July 2023 by Jacob Wolf
Friendly as a hunting puppy and solid as Gibraltar
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October 2022 by JENNY
This bank don’t care about the environment or the community OVER 2 MONTHS they have a big water leak from sprinklers I have called and called never speak to a manager or supervisor they all say the same thing she will call you……OVER 2 MONTHS no phone call and as of today October 7th and still water everywhere I get it it’s 5 in the morning they don’t see it that’s why I call and call and call and NOTHING
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September 2021 by Angelica R.
Do not bank with Vista. They will make it impossible to leave. I requested my account be closed at the end of July/beginning of August. I was assured any charge that tried to hit my account would bounce back since it was closed. At the beginning of September I got an overdraft fee. My car payment had inadvertently been drafted out of my "closed" Vista account. I had to drive up to the branch before noon so they would waive the overdraft fee. One of the employees assured me again that no more charges would be able to come out of the account because they were "closing" it. At the end of September, another subscription came out of the account. Another overdraft fee and maintenance fee were slapped on the "closed" account. I called to get to the bottom of this and was promised a call back-- that never came. It is now October 1st. I had to call back and spoke to Jennifer, the assistant to the president who basically told me she was unable to do anything except waive the fees. I have to go back up to the branch to pay for this charge or dispute it with the company. Absolutely no help. She advised the employee who assured me my account was closed was wrong but would not do anything more to rectify the issue. Again, do not bank with Vista. They will make you jump through so many hoops and misinformation to get out.
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December 2019 by Don
Love this Bank the employees always greet you when you come in and when your leaving . They have good interest rates on Checking accounts some of best I have ever come across .
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October 2019 by Nadia Wilton Staggs
We have used their services for years and the staff is always helpful and friendly.
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June 2019 by April Spalding
I would give a 0 in the reviews if I could . I absolutely Hate this bank !!! We have done business with them for years , and have always done what they asked us to do . One day I go in and it this way , the next time you go in it's another way . We used to be able to go in and they would memo your deposit , now they won't ! All I can say is as soon as I can get everything transferred you will never see another penny of mine .
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June 2019 by Tommy Bailey
terrible customer service in Idalou, go to another bank!
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July 2018 by Alison White Gaut
I will NEVER leave this bank. It's so Nice to call, email or walk in to find a person ready to help! Personal Customer service at its best!! � �
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July 2018 by John Darden
Great people with awesome service. The team at Vista have accommodated my banking needs both personally and for my local business for many years. Complete trust in Vista Bank!
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April 2018 by Margarita Groysman
Amanda H. is a lobby manager in Lubbock, TX has a poor customer service skills and banking knowledge. I opened a new account online. In two days I received from her 2 messages. In 1st message she commanded me to send her copies of our DLs and SSs. In 2nd she demanded to bring only original IDs in local bank. She has confused me and a personal banker in local bank. Advice for all Vista Bank clients - stay away from Amanda H.
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April 2018 by Thanks for the Travesty
Love this bank. I'm a little guy but they treat me like a millionaire.
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July 2016 by Stephanie Gannaway
We've never been happier with a bank as we are with Vista Bank for our SBA loan, auto loan, personal and commercial accounts. The staff at our local branch are friendly, professional and always greet us by name!
