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March 2025 by shawn gabel
These guys have been great to work with and willing to get anything taken care of to suit your needs!
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December 2024 by M Green
Below is my original review from 6 years ago, but I had to write an update. Our machine is one of the older ones, and some issues have come up. I have been in touch with Dan Smith from Benchmark, and I have to say Dan is THE best. We have been talking back and forth about possible solutions, and he's been very informative and honest. Today he dropped by my office, and I just have to say he went above and beyond! Personally, I would recommend Dan for all your copier needs. I'd give him 10 stars!
Can't say enough good things about Benchmark! Fast, courteous service every time; this week I was told a tech would probably be by the next day to help with a problem, but within an hour one called to see if it was ok to come right away! Twice I have run out of toner at a critical time and the folks at Benchmark directed me to other businesses in Lubbock that used the same machine, and I was able to get one from them. Wouldn't switch to another company!
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December 2018 by Meadow Green
Can't say enough good things about Benchmark! Fast, courteous service every time; this week I was told a tech would probably be by the next day to help with a problem, but within an hour one called to see if it was ok to come right away! Twice I have run out of toner at a critical time and the folks at Benchmark directed me to other businesses in Lubbock that used the same machine, and I was able to get one from them. Wouldn't switch to another company!
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December 2018 by Glenn “Fanplay1” Branscum
Mr. Steven Jones and Benchmark have been a strong asset to my company needs. Prompt and courteous service and very competitive pricing are coupled to create an experience that cause comfort in lieu of concern.
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December 2018 by Rachel Anthony
This team is very helpful and will go out of the way to make sure you get your supplies! Thank you Benchmark and Dana for being so amazing!
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December 2018 by Matt Tinsley
Excellent service and quick response to any needs we may have related to our copier/printer processes.
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December 2018 by Clairoline Edgemere
Great business and personal service! I appreciate there professionalism and prompt response to our specific needs.
