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March 2025 by Josie Marlar
No acknowledgment of our presence, no smile, unhurried to wait on us. Appearing annoyed we interrupted their stocking/chatting in the aisle .Customer service has really gone downhill!!
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March 2025 by Brent Smith
Walgreens rocks!
My prescription was almost $200 and the staff found me 3 coupons that brought my coat down to $21 without having to use the generic brands. They were friendly, courteous, and very helpful providing a lot of information I needed.
82nd Street & University
Lubbock Texas
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February 2025 by Belle Vasquez
My experience at Walgreens is usually good but it seems when it comes to the pharmacy they're not so friendly. They seem to always be in a bad mood for some reason.
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February 2025 by Penny Hurwitz
Very convenient and great customer service
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November 2024 by Jeffrey watts
Walgreens corporate is so cheap that they won’t use back up pharmacist and I’m unable to get a prescription anywhere that they have fill sitting in their pharmacy. They should step up and stop worrying about the bottom line and worry about the customer.
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May 2024 by Tony Woodson
My mother had a prescription written for a mouthwash. Took the prescription to Walgreens because our usual pharmacy would not fill it. When I went to pick it up they told me it was $150, once we said okay they went ahead to fill it, then they came back and said they didn't have one of the ingredients and they had to use a substitute which knocked it up to $200. We found that UMC pharmacy was going to fill it for $15, so we called Walgreens to have them transfer the prescription over to which we were told that the pharmacy would have to call them to switch it over. The pharmacy called us just a few moments ago to tell us that Walgreens told them they wanted me to go pick up the prescription and take it to them. So now we don't get the prescription filled until tomorrow because UMC pharmacy has closed for the day.
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May 2024 by Abel Soto
Needed some items that just can't be found anywhere else, and I was very pleased with finding it here. Cosmo associate helped in keeping the line moving, very friendly. Many thanks.
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November 2023 by Mandy Bell
Love shopping at Walgreens and accumulating reward points that let's me save money on my next purchases
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October 2023 by Heinrich Wiebe
Stopped by to pick up a product that was recommended by my doctor. They didn’t have it, but when I asked about it at the pharmacy, Sarah went the extra mile to find a comparable product with the desired ingredient. Great to see such great customer service.
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October 2023 by Amanda Munoz
Just went in not to long ago me and my daughter....Had very bad customer experience....There shift leader was apparently rude and very disrespectful ....shift leader is so different from the name manger claiming she was the manager Ms Gabrielle was very disrespectful towards me when I went in to pick up my order I did online for my photos she cut me off thinking or assuming I was done asking questions....very rude and she went on to the next customer.....when I went back to pick up my pictures she was laughing and giggling thinking she was so funny ..laughing towards me ...also I didn't find it professional to talk rude to another associate in front of a customer....store manger needs to fixed this problem before she keeps getting out of hand !Associated name Gabrielle..shift leader.. wish I didn't had to give a star but have to in order to report my problem.
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August 2023 by Stephanie Kavanaugh
I recently switched insurance and wanted to make sure they had all of my new info on file and the pharmacy tech was extremely condescending and rude when I expressed confusion on how they would already have my info on file. And what do you know, it appears they incorrectly filed it under my old insurance company. I’m sure I will be receiving a bill in the future for these meds because of this. Their complete lack of explanation and rude response makes me want to switch pharmacies after almost 8 years of coming here. Worst experience here ever. If they do not like their job, maybe consider finding another one that doesn’t involve working with people.
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July 2023 by G G
Pharmacy closed on weekends and slow to open weekdays.
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July 2023 by Dianne P
If the store hours don't change soon, I will take my business elsewhere..
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February 2023 by Marie Wilbanks
I have a family member who recently waited four days for her prescription pain patches to be in stock. She has a condition that's irreversible, is progressive, and causes her excruciating pain. I don't know if there's some judgemental pharmacist in charge who has made it their mission to deprive people of narcotic pain meds because of their personal convinctions or if someone is truly negligent in keeping the patches in stock. Either way, her being without the patch was cruel and unnecessary. If I could give zero stars, I would. Steer your loved ones away from this pharmacy if they are on the pain patch.
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November 2022 by Kellie Simpson
Wait time at the pharmacy was over 45 minutes for a prescription that was ready (they sent us the alert for pick-up)…understaffed and undertrained…not appropriate for a required service. Recommend United as they seem more efficient and able to handle staffing, workload and patient needs. A little shocked by the horrible management that must be at play to result in this type of wait and ineptitude at 930 on a Tuesday morning…imagine if you needed something at 500 on a Friday…just give up and die! Or immediately change pharmacies…
