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November 2023 by Tammy Disharoon
I scheduled an oil change for 10 AM, but by 10:40 they still had not moved my car in to begin work. I was told it would be at least another 20 minutes before they could get started. They are very understaffed and unfortunately the website continues to allow you to set up appointments and isn’t connected to what is happening at the auto care center for each location. Needless to say I never got my oil change.
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August 2023 by Caleb
Went at 7:30am with an emergent flat and was rudely told they don’t open until 11 and that I could leave. Their hours are not accurate and they couldn’t care less about that or about you. Go literally ANYWHERE else.
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June 2023 by Randall
Rolled up to this location with a flat, riding on the rim mind you, at 6:25pm. Walked in and was told flat out they were not taking anymore cars due to them closing at 7:00pm. Taken aback, I explained I had a flat and was just dismissed. Asked if I could leave it in the parking lot seeing how it's flat. The attendant was quick to point out they wouldn't call to tow it for a good three (3) to five (5) days. Won't be using this location at all.. ever.
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April 2023 by JP
Understaffed, and definitely getting paid hourly.. only go here if you have an entire day to spend at Walmart to get a flat fixed.
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April 2023 by Pamela Rattan
No body works here. They have one mechanic because men do not work in this country anymore.
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December 2022 by DAWN DjgoLDMine
I called ahead and asked how long an oil change would take. They told me it would take around 25 minutes. I decided I had enough time to get an oil change before going to work today. It's been almost an hour now and I'm still waiting for them to finish. After looking out the window I can sometimes see them just standing there. At other times they're nowhere to be seen.Service: Oil change
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October 2022 by blaine bearman
Fast and friendly service this time, couple months after buying our tires my wife had a blowout in Amarillo. Took it to Walmart auto care and they fixed it no problem warranty covered it!! Thank you guys!!!
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October 2022 by Katelynn Gray
i went for an oil change and an air filter change. i brought the oil, oil filter, and air filter for them. i waited an hour and a half for them to tell me i brought the wrong oil. however i explained to them that i did bring the correct oil, and my truck has an aftermarket engine etc. and that i’ve been running this oil for 6 years so i know it’s correct. after 15 more minutes another guy comes to talk to me and tells me they can’t do it because it “isn’t in their books”. they didn’t even change my air filter. they did absolutely nothing and i wasted an hour and a half of my time. i will NEVER be back for anything.
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October 2022 by Sydnie Brantley
If I could give zero stars I would.
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September 2022 by Jason Malmquist
Came in to get my battery replaced after the last one gave out while still under warranty. After 2 hours of waiting the staff informed me that my battery serial number on the top of the battery couldn’t be read and the warranty was void. When I asked why they didn’t see that at the beginning the employee got very hostile and told me I just had to pay for a new battery. Also watched the employees treat 2 other customers rudely and make jokes at their expense after the customer’s had left. Save your time and money and have your services done elsewhere.
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May 2022 by Erik Scherer
I needed some new tires so saw online that they had them in stock. So went in to purchase them and firstly stood by the counter for over 5 minutes waiting for someone to come help me. I looked outside and saw 2 employees just standing around talking to each other, eventually they came inside to help me.First they scolded me for not ordering ahead, then preceded to tell me they don't carry those tires (even after I pointed out that online it said they had hem in stock). Again they said no, then instantly without another word turned around and walked away to again go outside. I've worked in customer service for over 15 years and this is unacceptable.
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June 2021 by Eva Mendoza
Wal-Mart on 4th tire service SUCKS!!Took them an hour an half for a flat!?
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June 2021 by Gaming with Xxthis806girlxX
Takes forever
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March 2021 by LM
Got 2 tires here they were fast and professional explained everything to us .
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October 2019 by Robert Sanchez
Everyone was friendly and the wait wasn't as long as i figured it would be