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February 2024 by Troy Washington
Very lean and the associate was extremely knowledgeable about the policies of the store.
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February 2024 by anthony frizzell
Great customer service and great selection.
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February 2024 by Sharon Miller
Nice store. They had what we were looking for. We got the oil and air filter changed while we shopped. They did not charge a lot to do it. Polite employees too.
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February 2024 by Cory Sinklier
This might be the least congested Walmart in Lubbock. Always nice to go to this location.
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January 2024 by josh h
I feel watched and downsized they don't want my money
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January 2024 by Holly Martinez
Ordered a cake and it was terrible will never order from there again.
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January 2024 by Matt Webb
UPDATE 1-21-24. NEED NEW CARTS OR FIX THE WHEELS. I can not express enough how bad the wheels are in the carts. You can literally feel how bad the wheels are before entering the store. I'm picking out carts that have not-so-horrible wheels from the ones that suck big time.Clean and well stocked.
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January 2024 by natalie Dodd
One of the bigger Wal-Marts. I used self check out. The bathroom was gross.
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January 2024 by Jack Maloney
DO NOT use pickup at this location especially. I checked in at 6:30 and I ended up calling the number on the sign at 7:11 and the lady said you aren't checked in, our system has a glitch, you are in spot 18 right. How did she know what spot im in if I wasn't checked in? Anyway. She said it would be 10 to 15 minutes. It is now 7:35 as i write this and no sign of anybody. I could have gone in and got lost, and got the stuff on my list, and I would have still been out in an hour. What a waist of time
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January 2024 by Nancy Fields
I have no issues with the store itself, but the pharmacy employees( not the pharmacists) need training in customer service. I went through the drive through for pick up and the person I spoke to jumped down my throat for asking a question. I gave her my information and shortly thereafter was told by her that the prescription was on the way.Once they tell you that you normally hear the canister in a few minutes. I waited for awhile then called back just to ask if it was on still on the way and was told in a hateful tone”You can just be patient!” I asked for her name and she wouldn’t tell me and hung Up. I pushed the call button 2 more times and she disconnected both times. I went inside and explained to a pharmacist what had happened. She asked if I got their name and when I said they wouldn’t tell me the employee finally spoke up. I’m checking into some other pharmacies. I’ve been a customer here for many years but just don’t want to deal with people like her.
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December 2023 by Kimmy Sue
I specifically went to pick up my new glasses from the optical department, and the lady who helped me was awesome. She made sure we got the side pieces adjusted just right for a perfect fit. She was a pleasure to work with.
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December 2023 by melanie logan
Had a cake made from the bakery and it was absolutely horribly “designed”. I could have done it better myself. Very disappointed
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December 2023 by Doug Fallis
Always have what I need, employees are always around to help you find things
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December 2023 by John Jackson
Took a 2020 car to get an oil change. The supervisor admitted they spilled some oil but lied and said they cleaned it up. They spilled a lot of oil and left it on my engine then got mad at me for saying something. Walmart quality sucks and so does the customer serive. No refund no sorry nothing.
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November 2023 by Bobbye Bailey
I loved the fact that they had more cashiers instead of self check. If it goes total self check I will shop elsewhere. I do love Walmart though.