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April 2024 by Josie Siguenza
Worst customer service!! They couldn’t take a 100 dollar bill and my total was over 60 dollars!!??♀️ And then shorted me change!! And still got my order wrong!! I just took my food and left!!?
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April 2024 by Liliana Sanchez
We placed an order and were told that it couldn't be delivered so I canceled the order and asked for a refund. It's a week later and still no refund. I've called multiple times and always get hung up on. Y'all should be ashamed of the customer service that's being given.
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April 2024 by Gavin Riley
Walked in and there were 10 customers and there was only one person working in the kitchen. The rest of the staff were in the back talking with no regard to the customers. There were at least 7 bags sitting in the designated carryout area. The food was terrible. The fries were limp and mushy. They forgot a 10pc corn in my 100$ order. That alone was 10$. I called and they were rude and hung up on me and refused to help .I called back and was immediately put on hold. The manager refused to speak to me. Waited 20 mins to even be helped. Terrible experience, terrible food, and terrible establishment. Will never go back again and I hope it gets shut down.
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March 2024 by Kyndal Kay
The online ordering system is down, so it says to call in. Once you call in it specifically asks you if you want to place an order over the phone. Then they say we can’t place an order lol.
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March 2024 by Megan Bermea
The food here is never cooked all the way through. Fries, wings and dipping sauce just never right. Old oil is used to cook the food and you can taste it when you bite into the food. Management is never helpful even when you bring the food back in to them to have the fix it they literally refried the fries I brought back into them.
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March 2024 by Luke Manning
The worst management team I have ever seen in a place. No one knew what was going on and different people were giving me different information on what time to order. Will never be going back to this
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March 2024 by Alexis Vasquez
Horrible customer service. Lady who was working the cashier today with glasses was plain out RUDE!!
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March 2024 by Vanessa Martinez
This place does not even deserve 1 star. Horrible customer service & unprofessional staff. Waited over 1 hour and the whole time my order was sitting on their rack. Horrible! Will not be returning nor recommending these people.
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February 2024 by Diana Cherono
Ordered food on the app and took too long close to an hour.
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February 2024 by Margaret Prieto
I love the food atmosphere great, just one issue my boyfriend can not order with his bank card. And trickles because his children live out of town and can't have your wings.
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February 2024 by Afton Allen
I ordered a 10 piece boneless wing combo with well done fries. The portion size was pathetically small and the fries were underdone.
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February 2024 by Angelique Hernandez
Store hours say open til midnight. Arrived at 11 pm and they said they were not taking any orders. They turned several people away at the 7th street location!
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February 2024 by Tanner Britton
When you order your food, make sure you ask for triple or quadruple the sauce if not, you’ll get a spit of sauce on each one of your wings.If I asked for light sauce it would make sense.
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February 2024 by Lili Pozap
Ridiculous to have a call center take over call in orders!!!!!!!!!!!!!! They mess up orders can’t even get your name right! I use to like eating wingstop now service sucks.
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January 2024 by Yaquelin Hernandez
Waited over an hour for my order which I ordered ahead online and still was not ready and they forgot my ranch saying I didn’t order any when I clearly did. Very disappointed and annoyed!
