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March 2024 by Blake Gonzalez
This Wingstop is trash. Waited an extra 30 minutes for my food while it was sitting on the take out shelf the whole time. The guys that work here are slow and the “manager” is an idiot.
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March 2024 by Brenda Rodriguez
Food is good horrible service!!!! Lady was so rude that helped me don’t recommend this wing stop but the other locations yessss.
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February 2024 by Kae R
Drive 5 hours from San Antonio to Lubbock for work and unfortunately food wasn’t it but I called and spoke to Josiah and he was super polite and offered to remake my order due to Good Friday , I asked for a refund and he did that especially since I have to drive all the way back home to San Antonio .!! Thank you Josiah.!!
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February 2024 by Grayson G
Actually crazy how bad this is. Waited in store 45 min after ordering online and waiting an additional 20 minutes before getting to the store.
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February 2024 by S J
There is no way my food should of been made this way I’m very very disappointed.
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January 2024 by Lolly Mendez
Worst staff ever they have no manners and are very unprofessional! Never will we return to this wingstop again!! Do NOT recommend!
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January 2024 by diminishcap
One of the worst meals of my life. Went in on a thursday morning and had to wait 20+ minutes, ended up with overcooked fries, garlic parm wings that might as well have been plain, and spicy korean wings that were somehow oversauced and under at the same time. Awful experience, awful food.
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January 2024 by Doug Culp
This store is awful! They have lost my order multiple times! Staff could care less! Won’t go back.
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January 2024 by A M
Terrible. Food not up to par. They managed to under cook their fries while burning them. Wings were not sauced the way they were supposed to be. Gave them the benefit of doubt, filled out a survey with a request to call back. Never received a call back.
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January 2024 by Chris Castello
We ordered Wingstop for dinner online. I went to pick up order they said give us 10 mins. First of all they put my food in a united paper sack when I got home the food was cold that because we live right down the street. Call the store and told them that the food was cold the manager said that the wings were fresh then she said I knew the fries were cold I was like really. Horrible this wing stop is not good no sauce on the wings were not crispy they were soft. Will not eat here again unless they get new management and a better crew.
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December 2023 by Alice Marquez
Very nice staff and good wings!!
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December 2023 by Bethanie Ortiz
i was waiting for more than an hour for them to have already had my food ready and it was cold, so disappointing as i’m very patient i know what it’s like to work fast food but this was
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December 2023 by crystal alvear
I always go to this wingstop even though I have one closer to me. This location just knows how to make my food the way I like it! I never get any attitude when I ask for extra everything, they just accommodate me! The team there is young, but they are professional and sweet! I will keep driving from the west end to this location because I have never had an issue with my food or the service.
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November 2023 by Katie
Worst wingstop in Lubbock… ordered my Fries extra crispy when I got home they were really soggy to the point I couldn’t eat them. The girl was rude and did not have any manners. don't recommend this
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November 2023 by Tristan A
Missing items from my delivery order and it’s impossible to get through phone call to let them know. This was ordered in the Wingstop website and DoorDash said the merchant would have to handle.
