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January 2024 by Jeff Henrich
I had a state inspection done and have had oil changes done here several times. There has never been much of a wait, techs have always been friendly and competent. It is my go to place for basic services.
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December 2023 by David Fernandez
I bring my company and personal vehicle here for all needs. The manager Enrique Portillo is extremely thorough visually & verbally on my repair needs.He’s proven by evidence time & time again for what needs to be done. I feel my dollar is well spent here, I am always confident in the team here @ Kwik kar Lucas.
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November 2023 by Tyler McGinnis
Enrique and his team did a great job handling my oil change and inspection, as well as my trailer inspection.I’ve seen a lot of shops take a huge decline in service recently, but they seem to be doing just fine.Highly recommend
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September 2023 by Robert O. Garcia
BEWARE. Recently dropped my car off for an alternator which the car was running fine strictly off the battery, took to O'Reillys and realized I needed a new alternator. Enrique gave me a ball park price which ok I understand truly due to electrical and how the engine is placed. They got it fixed so they said, but he said that the electrical computer was bad and needed to be replaced due to being arced, "so either someone hooked up the battery incorrectly or the alternator made it bad" according to Enrique. well back to the beginning vehicle was running fine of the battery power and I know what the alternator does while running. I drive the car to O'Reilys after repairs to get it checked out and the alternator comes back as bad. Enrique told me that the computer module was bad and need to be replace which was $2200...... I can go on for hours, Ultimately took it to another shop which they looked at it took apart, To Kwik Kars credit the alternator was replaced, on the other hand they over looked connectors which were broken and cables were reinstalled loosely which made the car die. Not once did they offer to look over it again they just told me I had to pay more money for repairs. If it was done on purpose to get me to pay more, I don't know? But what I do know is that the Owner is great and so is his wife, I don't trust the Shop Manager Enrique and for that reason I will no longer be recommending or taking any of my vehicles to this place.
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September 2023 by C&P
I can't say enough good things about this location. I have taken my vehicle here for inspections, and services and they are efficient, friendly and knowledgeable. I needed to air down my tires and grease my suspension recently and they took care of me.
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September 2023 by Amy Bemis
EDIT: Unfortunately, I am still unable to recommend this business. Despite the response from the owner below, I have reached out numerous times offline both prior to leaving a review and after. It would be very simple to determine if the damage was done at their location by simply reviewing security footage. I asked for this multiple times and I'd be happy to admit I was wrong if the video showed otherwise. After following up 2 days after the incident I was told they were unwilling to help and discuss the footage because I left a bad review. All this did was further confirm my opinion, they are not honest in their business dealings. Again, just be aware if you choose to use this location.I will NEVER be back and will caution anyone I can to stay away!!!The driver's door of my 2019 Sienna was deeply scratched. I maintain my vehicle with precision and this was NOT there when I got out of the vehicle at their bay doors.I brought it to the managers attention before even getting into my van. He brushed it off as not his problem. I also talked with the technician and he was equally dismissive.I love a VERY honest life and would NEVER place blame where it doesn't belong.NO ACCOUNTABILITY at this location.If this is how they treated this situation, the lack of accountability will continue to other aspects of the business.Service: Oil change
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August 2023 by kez
had an awesome experience! i needed inspection done on my car, was in and out in ~30 minutes. employees are kind and helpful. will definitely be coming back ?Service: Oil change
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August 2023 by Cass Carter
They are by far the fastest oil change I’ve ever had. Great service. I would come way out of my way to get work done on any vehicle.Service: Oil change
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June 2023 by Logan Xu
Best Kwik Kar I’ve ever been!!! The front lady is very decent, kind, and professional. And they literally finished my oil change before I pulled up my phone start to play some mobile game.Not like other stores will spend extra time to check my car and sell some stuff with exaggerate words if I don’t fix those.Thanks for providing this efficient and professional service.
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June 2023 by André Avillez
Awesome service, honest pricing and work. I live out of town, and usually get my car serviced here when visiting family.
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May 2023 by Allen Davis
I paid for an oil and filter change which totaled over a hundred bucks only to find out they only changed the oil not the filter. Granted my vehicle is a little difficult to change the filter on for a normal person this still shouldn't have been a problem for them. I definitely shouldn't have been charged for something they didn't do. Take your money elsewhere. Response to owner then if you have to hire employees that follow your policies instead of a bunch of kids being left alone running your business
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April 2023 by maile duran
HORRABLE BUYER BEWARE!!not even 1 star but I'm sure I'm gonna have to leave one star. So from the beginning he tried over talk me and tell me what was better for my car. I provided a quart of Lucas to add into my oil change. the car was done in less than 15 minutes. I drove it for two days and checked the oil. It was a quart low and and I'm pretty sure he probably did not add my bottle of Lucas None of my other fluids were topped off and he left a mess under my hood DON NOT RECOMEND -0/10Service: Oil change
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April 2023 by Fallon Love
Not very welcoming. The first guy I could tell he was irritated and ready to go. He didn't ask my name, nor what kind of oil change I wanted, he walks in I look at him he just says fill this out for me, placed it on the counter then just walked off. I just shrugged it off. As I'm sitting there a different guy that works there walks in and tells another Cx his antifreeze was real Low and that's a lil unusual. They have a light convo but none the less it put me at ease cause I'm thinking he'll tell me what's wrong with my car other than me needing an oil change. Nope not at all. The guy comes in said your ready, rings me up don't say the price or what services they did, I ask well what kind of oil change did I get was it a full service did they top my fluids off etc...he says yes...then he states my car drives rough, but doesn't tell me why. As I get my receipt and read it, My car is misfiring, some distick is missing, they didn't do my power steering fluid, but none of this was explained to me. I just thought when you go to these places they would explain something as serious as a misfire..but I guess not. Literally Google everything they put on the receipt. Customer service goes along way. I know they didn't top off my fluids either I checked.
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March 2023 by Keith C.
They do a great job at this location. They have been very responsive and very fair with their prices.
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March 2023 by Maile D.
HORRABLE BUYER BEWARE!!not even 1 star but I'm sure I'm gonna have to leave one star. So from the beginning he tried over talk me and tell me what was better for my car. I provided a quart of Lucas to add into my oil change. the car was done in less than 15 minutes. I drove it for two days and checked the oil. It was a quart low and and I'm pretty sure he probably did not add my bottle of Lucas None of my other fluids were topped off and he left a mess under my hood DON NOT RECOMEND -0/10
