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October 2023 by Julie Bachman
Love this bank and their amazing employees!
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February 2023 by Emma Ward
A while back when they began to make the change from Bancorp to Cadence, the mobile app was having BAD ISSUES. Like issues that had me thinking I was going crazy.Today, I logged into the mobile app to check my balance. I was shocked to see a credit for an amount I did not recognize. I tried calling but couldn’t get a hold of a representative so I went into the branch on S John Redditt. They have always been so friendly and Sharon answered my questions, even when it took a phone call, AND DID IT WITH A SMILE.The credit was from false overdraft fees from the mobile banking malfunctions. Way to go Cadence for making it right and thank you to the team at S John Redditt for always being friendly and welcoming!!!
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January 2021 by Charles Less
Worst refinancing process ever experienced. I have owned many different homes in several states. There processes is the slowest I have ever experienced and they provide you with no information unless you ask. Over 6 months and I am still waiting. I also question the quality of their process. They will end up costing me a lot more than they promised. I would suggest that you go somewhere else
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April 2020 by brent robertson
Good bank lots of help
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October 2016 by Derek Williams
I met Kristi Gay before moving to Lufkin. She helped me out with many things before receiving any of my business. I have worked with several of the employees here and have been very impressed with their service and commitment to clients. I recommend them to anyone looking for a local bank.