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March 2025 by Kris King
There are but enough great things to say about this business, the employees, and most of all the owner. Chris is an amazing person that always gives back to the community!
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January 2025 by Jonathan B.
I paid this Chris $350 to inspect a rebuilt vehicle. I told him my primary concerns were that it would rev to redline and that there were no strange noises.
Instead of doing a normal vehicle inspection, Chris took this as an opportunity to do the bare minimum and only run some codes and check that the engine could redline on a short test drive.
He didn't take any pictures, claiming it was because I told him I already had photos of the car. It took him a week to send me a report, which turned out to be just a list of codes he pulled using his OBD scanner. Additionally, he failed to notice the uneven body panel gaps, even though I had informed him the car was rebuilt.
When I confronted him about the panel gaps, he said you should expect that because the car is rebuilt, this is not true, if someone is told a car is rebuilt they should specifically look for shoddy worksmanship such as panel gaps performed during repair.
Chris did look at tires and check dates on those and also mentioned that there was an intermittent check engine light, but didn't bother to mention that an entire piece of carbon fiber was missing from the car.
When I received the car I was surprised to see that not only was it not super clean as he had said but it had major body work and panel gaps from poor repairs and an entire missing piece of carbon fiber from the car.
The entire point of hiring an independent inspector is that they point easily noticeable things that are wrong with the car, Chris didn't do this and did the bare minimum and for that reason 1 star.
I could have done a much better job myself, shame on you Chris.
Edit: Uploaded a picture of the missing piece that Chris could not be bothered take a picture of.
I will remove this review if Chris refunds me.
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December 2024 by Mary Stripling
Were quick and efficient to get the job done very friendly and helpful with warranty details. Will recommend and use again.
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November 2024 by Goodwin demetric
Chris is the best. I can't sing his praises enough. I've dealt with him for years. I can call and get Chris on the phone and he answers all my questions. If it's something he can't do for me, Chris will point me in the right direction. I've come to him numerous times even for small things like... check out the used car I was looking to buy for my teenage daughter. With no hesitation, Chris drove the car and gave me his honest assessment.
Recently, I brought my sons car all the way from Bryan, Tx. because the check engine light was on. Dropped it off and within hours the O2 sensors were replaced and front brakes/ rotors were done. They do excellent work and the prices are more than reasonable.
Chris earned my business years ago because he treated me with respect and he never made me feel like I was being taken advantage of as a woman coming into his shop. Thanks Chris for taking care of this old chic. You have a customer for life.
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October 2024 by Daniel Sanchez
Excellent mechabic did great job on my 6.7 diesel chris did hell of a job satisfied customer here
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September 2024 by Shane Rhoden
Been going here for years. Great service! Would feel confident recommending to anyone.
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August 2024 by Bobby Tucker
Was told they would drop the tranmission pan and let me know if it could be repaired,no charge to look. Got there to pick it up because they could not find a replacement transmission.
Got charged for diagnostic work . No phone call to inform me there would be charges. Not happy about it . Will not be going back .
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June 2024 by Furious Ferret
Called to get estimate on getting some work done to one of my vehicles. Lady I spoke with was nice told me she give me a call back. I never heard back from them.😞
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June 2024 by Joseph Russell
Chris did a great job on my 6.7. I drove down from Longview because I heard he did great work. The guys at C&R did not disappoint. I highly recommend. Thanks so much!
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June 2024 by Russell Read
Very satisfied ,reasonable prices, and took care of everything I requested. Will use again in the future. Also will recommend to others. Thank you!
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May 2024 by Jeremy Staggs
These guys are the absolute best! Chris tells you what needs to happen and explains different options to resolve the issue at hand what could potentially arise down the road. The knowledge and information is appreciated, my go to diesel shop for sure!
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May 2024 by Mitchell Hill
They installed a leveling kit and, a banks monster ram intake and, grid heater delete on my ram 2500. Great work super nice and, very knowledgeable. I would definitely recommend or, go back. Thanks Chris the owner and, the guys and gals at the shop. Y’all go support a small business!!!
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September 2023 by John C.
We brought our Mazda Miata in for A/C service. We had to wait several weeks for an appointment and once our day arrived we dropped it off for service. The garage is tough getting into at 8am when coming from downtown Lufkin due to the heavy in-bound traffic into the city. Next time we will drop it off the day prior if possible to save the long wait to turn. The shop called me with an estimate and once I authorized the repair, they called to let me know it was finished. The price seemed fair for the work done and the air conditioning is once again blowing cold air. I would say the combination of good customer service and fair pricing makes this an excellent place to get your car repaired . From the number of cars and trucks in the lot, I'd guess many others have also come to this conclusion . They were voted one of the Best of Lufkin Car Repair shops and we have to agree.
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August 2023 by Heather Smith
Great job on rates and repairs! Friendly and professional
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June 2023 by Kenneth Kiefer
Worked me in the same day and recharged my air conditioner for my car ?.. the front desk recipients was very nice to speak with while work was done..May 2023 Kenny ✌️???? ..
