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December 2022 by Susan Nerren
My husband and I just opened a new account there for a loan we were closing on. Excellent customer service and dealing with Jonathon and Bradi was a great experience. They helped us through the process and made the experience stress free. Highly recommend them ?
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July 2021 by Robert Craver
Just moved here from out of state. I came in when I first arrived to open two accounts with a local branch. The new account lady did not like my Arizona ID due to being unfamiliar with it. She tried to use an ID identification book that look very old.I then chalked it up as me being unprepared. I called the branch a week later and told them the experience I had, but this time I was bringing in bills with my new address, birth certificate and social. On the phone I was told all was good and to come on down as this will be sufficient.(Mind you DPS is booked for almost 30days for Texas ID appointments)I arrived and was again declined service due to my Arizona ID. This time I spoke up and told them I was not happy driving 20mins just to be turned away due to the same issue I explained to them on the phone.Then the lady pushed my cashiers check, ID, birth certificate, and social card back at me jamming them up on their COVID panel.At this point I informed them they will never see any of my business and I nicely folded my documents/put them in my folder and walked out the door.Within minutes I was able to set up a bank account at Regis across the street.CBTX your lack of judgment and disrespect for ones time is the reason you get this one star review and transparent consumer view of our interaction.
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January 2021 by Paul Stanley
The staff there has been very helpful to me in different financial situations for several years now. They care about their customers.
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February 2020 by Fawn Zion
As a business owner this is the best banking experience I've ever had with any bank. I recommend them to everyone!
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February 2020 by Audury Lyles
Good bank very personal takes good caere of customers
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October 2015 by Wesley Burch
My wife has used them for 16 years without a single head ache
