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December 2023 by Judy Brock
Went there for a car loan and the next day went back and transferred. All my bank stuff to them, including my direct deposits and everything love the environment. They are very welcoming, very easy to deal would recommend everybody to them. They made my loan experience awesome. And even affordable with several different ways to make the payment love love love.
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November 2023 by Trixie Van Winkle
I had so many questions regarding personal membership eligibility and business services, and Tonya (my apologies if spelling is inaccurate) was so quick to help me find all of the answers I was looking for. She was patient and kind with me, and I felt like she truly wanted to make a difference for me, like I was valued. I am looking forward to doing much more business with ETPCU in the future, and a big thank you again to Tonya for her help!
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July 2023 by Lup3cx Star
I love ETPCU they gave me such an amazing car rate for my car when my main CU was saying my car wasn’t even worth what I bought it for even tho it wasn’t true. I’m thankful for this bank because of them I don’t know what I would’ve done. Everyone is super nice and welcoming especially Mayra Pérez I can go with her for anything she makes me feel like a friend of many years
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March 2023 by l catt
I have been a member here for about 2 years and am always treated with courtesy. I have always conducted my transactions in the lobby, in person and received prompt attention to my needs. These are some of the friendliest people in Lufkin. They provide excellent professional services with a small town attitude.
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September 2022 by Donald Curtis
Very friendly people to deal with been with them about 6 years or better will not do any other banking business except for East Texas professional credit Union my favorite person there is all of them drive through and walk in
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July 2022 by nora mosby
Probably the worst financial institution I have encountered. Beyond the refusal to be able to add your email address to your account and the rudeness of the customer services representatives, they seem to believe that everyone has the ability to stop their PROFESSIONAL lives to go inside their building to add an email address to your account so that you can access your own financial information online.
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July 2020 by Lacie Adair
I have never encountered a problem with the establishment or staff in the many years I've been with them. I highly recommend!
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April 2019 by Gary Gores
Friendly professional staff.. good hours for my schedule. Good place to talk about loans. Better rates and lower fees than most banks. Great facilities and services.
