FedEx Ground
FedExHours:
3402 Ellen Trout Dr, Lufkin TX 75904 Hours
About FedEx Ground
FedEx Ground has received mixed reviews from customers regarding their delivery services. Some customers appreciate the drivers' efforts, noting that packages are often delivered carefully even to challenging locations, such as unmarked gates or rough country roads. One customer highlighted a speedy delivery from eBay, praising the quick turnaround. However, there are concerns about packages being left far from homes, sometimes exposed to rain without proper notice. In cases where access is difficult, the company has shown good customer service by allowing pickups from the warehouse. Overall, while some experiences are positive, there are areas for improvement in delivery practices.
Most Recent Reviews
October 2023
Driver keeps leaving packages at my gate instead of my house. They leave it out in the rain 300 yards from my home at 8:00pm. No notice,don't know it's there and we just happened to find it the next day. Sorry no good driver
August 2024
Secure and restricted area. Very courteous and professional on dealing with my issue.
August 2024
I ordered something off of eBay and it was sent here. And you aren’t gonna believe what happened. It arrived and left in the same day! A first for FedEx. 5 stars.
More Comments(70)
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- Lufkin, Texas
