-
September 2022 by Google user
We moved from east Texas to the Houston area, and Galaxy did a fine job for us at a manageable price. I would recommend them and would use them again. Julie took all the information, and coordinated things for us from the first contact. Our actual movers were a team of actual brothers who did a great job for us. Although both claimed to be the smarter brother, we thought they were both very clever. It's important for someone moving you to be situationally aware of how they move with your furniture and the paint on the walls, and these guys did just great. We were pleased.
-
June 2022 by Lacey Luce
My family had a move scheduled and this company cancelled on us less than 24 hours before the move. They claimed that they called to cancel 3 days prior (still would not have been sufficient time) but we never received a call or voicemail. Our house closed the day of the move and we were in a huge pinch to find more movers. We ended up having to find movers from another town, pay double the price, plus mileage and the Galaxy mover owner offered no ways to make it right. After I told others my story, I had 5 people tell me that Galaxy also cancelled on them just days before their scheduled move. Absolutely unacceptable to be putting multiple people in this situation during a moving process. Very unprofessional. I advice everyone not to schedule their move with this company.
-
December 2021 by John Camp (Deep Six)
We moved from east Texas to the Houston area, and Galaxy did a fine job for us at a manageable price. I would recommend them and would use them again. Julie took all the information, and coordinated things for us from the first contact. Our actual movers were a team of actual brothers who did a great job for us. Although both claimed to be the smarter brother, we thought they were both very clever. It's important for someone moving you to be situationally aware of how they move with your furniture and the paint on the walls, and these guys did just great. We were pleased.
-
November 2021 by Derek Garrison
Friendly, professional movers and staff
-
March 2021 by Susan Aguilar
I had a simple request that my brand new mattresses be protected in plastic and was told by the owner that they only blanket wrap mattresses after they are on the truck. He became angry and dumped all of my previously packed boxes in my driveway as they spend away in their truck! I had to hire some other guys to move my boxes back into my house!! I would never recommend this moving company...terrible customer service!!
-
March 2021 by Susan Aguilar
Better customer service! I asked for my new mattresses to be wrapped in plastic and the owner refused to do so then dumped my previously packed boxes at the end of my driveway as he spend off!
-
March 2021 by Robert Wyche
Excellent company! Mark is awesome..
-
September 2020 by Cody Allgood
The owners have really clean their place up. Would recommend to anyone that needed to move to their new home or place their belongings in storage. They have great rates for moving and for their on-site storage facilities.
-
September 2020 by ga 2657Schrader
First they showed up and didn't have a moving truck. Then when they went to get the truck they charged me a hour for a 5 min drive to there office. Bearly moved anything in the 2 hrs they where there tried breaken my washing machine after being told how it needs to go to be fixed in its place. They flat out just stole the money my self and one other person done more work in an hour then they done in 3 hrs.After talking to the owner he did make things right with me.
-
March 2020 by Cheryl Pope
Very careful with valuable antiques and very reasonable cost.
-
October 2019 by Mindy Lankford
Price was affordable. They moved all my stuff with no incidences. They quick and effective.
-
July 2019 by Laura Welch
Experienced movers who deliver quality service at reasonable rates. A true pleasure to work with. I highly recommend their moving service to others.
-
June 2019 by Michelle Landers
John and Ron was very professional, punctual. Excellent customer service.l
-
March 2019 by Alicia Maxine
3-23-19 A couple of guys that works for this company just left an address on Martha street in Lufkin white and black male they had our street blocked for about an hour and a half was asked to move it and didn't. The black male wasn't rude and didn't say a word but the white male was extremely rude to the first individual and when my mother went and asked them to move it he was very rude to her! Never will we use this company and I'll be sure to spread the word to my friends and family.
-
March 2019 by Alicia M Collier
3-23-19 A couple of guys that works for this company just left an address on Martha street in Lufkin white and black male they had our street blocked for about an hour and a half was asked to move it and didn’t. The black male wasn’t rude and didn’t say a word but the white male was extremely rude to the first individual and when my mother went and asked them to move it he was very rude to her! Never will we use this company and I’ll be sure to spread the word to my friends and family.
