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January 2024 by Shelley Dance
This used to be the friendliest place, where the staff welcomed you upon arrival. This time was absolutely the worst customer service experience I’ve ever had there. The guy that waited on me acted like he was half asleep not wanting to be there or do my oil change. He literally told me to pop my hood and kill my car 3 x’s when I had already done both, no thank you come again. Just took the payment and walked off. Very disappointed in their customer service.
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January 2024 by Wrenleigh Wilcox
Wayne is by far the best, fixed me up in no time & I was good to go! Very satisfied.
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January 2024 by Betty Sweet
Very convenient location to get in and out of. Pulled right in and was taken care of with no wait. I had an oil change on my vehicle and they were very thorough. Super nice staff! Will definitely return next time.
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January 2024 by K T
The “manager” at the store is incredibly rude and a liar. Very condescending and when given a receipt to show information he tells me I declined a service because I didn’t have the money. If I was broke I damn sure wouldn’t be at grease monkey who has the most expensive oil changes in town. The receipt shows no decline of service and states cabin air filter good condition last time I was there. Perhaps they only want people that look like them to be serviced at this location. I definitely won’t be back.
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December 2023 by Rodney Black
Not a bad experience, but they have a list of things they are required to do including wash windshield and check air in tires. I hate having to ask them to do it even though the receipt shows they completed it.
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November 2023 by Amanda Broussard
Best oil change by far! Friendliest employees checked everything as their services states. Didn't try to sale me anything extra, gave pricing and even explained future coupons. Will definitely be back.Service: Oil change
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October 2023 by Fran Ramirez
Excellent services, Jacob is very professional and kind. Got my oil changed, all blinkers checked, fluids checked and replenished. Ladies get your oil changed the first Wednesday of each month, it’s ladies day!! You’ll get $20 off. Thank you Grease Monkey.Services: Air & cabin filter replacement
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October 2023 by Evelyn Morton
Had state inspection and had a great experience. My insurance card was outdated and they were patient with me as I located my insurance on my phone. Inspection was finished in record time and the gentlemen were very courteous!
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October 2023 by Raquel Escobedo
From my experience I always get great customer service. They address any concerns or issues I may have. The staff is very nice, friendly, and helpful.Service: Oil change
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October 2023 by Michael Garner
5 stars because they were so busy but were so nice and polite. Will go back every time... the young man that helped me was awesome.
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October 2023 by Trise Mckinney
Techs were very friendly and knowledgeable, they made sure everything was done on the list. Also, explained prior to service that it would be few minutes wait and it was well worth it. Overall, very good experience. Thanks to u all.Service: Oil change
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September 2023 by Maralyn Sanford
No waiting. Very fast and friendly staff. Very professional at what they do and they make sure the car is fully looked over and ready to go back in the road. In and out in about 15 minutesService: Oil change
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September 2023 by Madalynn Morrow
Dwayne did an amazing job on my oil change. He made sure to check on my lights, windshield wipers, tires, and air filter. Was in and out in less than 30 minutes. Thank you Dwayne!Service: Oil change
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September 2023 by Jamie Washington
Great customer service, and i was in and out in no time. Although it was extremely hot, they were professional and friendly. Highly recommend folks!
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August 2023 by Betty Lee
Very helpful! Great job! Very prompt and willing to help me determine best oil for my car. Being new to Texas, they took the time to explain the inspection, changed the light bulbs that were out. Extremely courteous!
