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March 2024 by Kristin Stark
Was not able to use my discount code that was issued prior to ordering
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March 2024 by Cordarious Williams
I can always find what I need at my home store! Thank you guys for making my shopping experience pleasantful!
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March 2024 by Malinda Barkin
I have no complaints. Everytime I go here I receive friendly service.
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March 2024 by Selena Matts
2/10/24 7pThe staff was so helpful tonight. The young man helped me order my daughter's shoes. I didn't have to ask for help, it was offered. He helped me make my final purchase and the shoes will be shipped directly to our home.
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December 2023 by ERIKA GONZALEZ
We were in there shopping and we didn’t get greeted or helped. Staff would walk by us and never asked if we needed help. The worst customer service for it being the only decent shoe store in the lufkin mall.
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November 2023 by Shadonna McQueen
Every time I order online my stuff coming if not they always send me an email or or send me a message to my message
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October 2023 by Keith Moses
bad customer service
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August 2023 by Jennifer Hernandez
Still haven't received order
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March 2023 by Latisha Nichols
Sasha was the manager on duty and she took the time out to help me shop for four child. She is very patient and very helpful
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January 2023 by Daphne Mccollister
Chase was very helpful and professional!
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December 2022 by Lasasha Brown
Great Customer Service and many choices to pick from!
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December 2022 by Joyceln Gaspard-Hunter
They do not have any type of sports shoe, and the website says they have soccer cleats. Change the name.
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August 2021 by Latoya stewart
Took 5 minutes to get sales rep attention. They were to busy talking to each other. Customers are not acknowledged when entering the store. I was directed to sales items instead of being asked what type of men's shoe I was shopping. I understand why people are shopping online or going to Conroe and Houston to shop. Not sure if these small town malls understand that malls like this one are closing everyday. Customer service needs training or make over. I was ready to spend alot of monet but since I was judged. I will no longer shop Hibbett in Lufkin Mall.
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October 2020 by Kayley Poland
Bad customer service.
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August 2020 by Marcus Taylor
Don't ever have my size in shoe's
