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July 2023 by Teresa Simon
Customer service is always great..
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July 2023 by Kenneth Wade
Greets me by name when I arrive to store.
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June 2023 by Rain Richardson (Rain-Rain Go Away)
Bennetta and Maite are always so helpful when I go in there. Today I had to send my necklace in to be fixed and it was quick and easy thanks to the warranty I got on purchase! Thank you ladies for making my Kay’s experience a pleasant one!
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May 2023 by FAITH HEAD
Chelsea was amazing! She was EXTREMELY attentive and kind! Definitely will come back for her if we need recommendations! 10/10
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May 2023 by Summer Sowell
When to look at some jewelry and maite was amazing help. Very nice great customer service. And very fun to work with. Check them out
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May 2023 by Robin Rogers
Bennetta always has the best services and fixes up everything I need ! Maite is always just as helpful with ms bennetta is not there! I was worried the first time I showed up and she was not here but Maite showed up and showed out! Thank you ladies!
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May 2023 by Jaye Wofford
My Jewelry Specialist Maite was great and welcoming from the jump and very helpful!! Would highly recommend!!
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April 2023 by San Augustine Chamber of Commerce
The best jewelry store around, they go over and beyond for me and I will not shop anywhere else.Bennetta, D’onna and Maite are the absolute best at their jobs.
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March 2023 by Sharon Huff
Had a wonderful shopping experience at Kay Jeweler today. Sales person, Bennetta provided impeccable customer service.
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March 2023 by Sallie Alexander
Rebekka and bennetta were a great help! Immediately spoke when I walked in
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March 2023 by clarisa venegas
Bennetta is the absolute best! She knows her jewelry & is always helping us purchase the best.
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March 2023 by Shatera Rodgers
Thank you guys, Ms. Bernetta and Mattie always get me right.
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January 2023 by idalia gonzalez
Went to look for a gift not knowing what I was going to get and all the employees were very nice and patient, especially Chelsea. I had all kinds of questions in regards to the jewelry and she made it easier for me to choose my gifts. Highly recommend this place and will come here again soon!
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August 2022 by Moe Evans
Walked in and was helped right away. The staff was very professional and friendly. We were there a few minutes and out the door with no problems. Jewelry also came in earlier than projected!!
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July 2022 by Amber Kleowdis
My husband purchased a custom gift for me from the Lufkin mall location on June 3rd. When he picked it up on June 18th, it was not what he ordered. They charged us a second time to send it back and have it redone. He was told that we would be refunded immediately. It has been almost a full month, and we have yet to be refunded. So we have now paid twice for something because of a mistake on their end. Still working on getting our money back, but it should have never been charged a second time.
