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February 2024 by Simone Pryor
Great job grooming our huge Sherman shepherd, he looks great thank you ?
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November 2023 by Priscilla Rochelle
I would be very concerned leaving my fur baby boarded here. These dogs cry night and day. I understand they are missing their family, but it seems like someone would be there with them. Why board a dog when they are going to be left alone anyway. Leave them at home and have someone come and check on them, they would get more attention that way. It’s heartbreaking listening to them cry.
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November 2023 by Lisa Caddy
I asked for my dog to be cut and groomed. All they did was give her a bath and trim her nails. I could have done that at home! Dropped her off at 10:50. They had her until 2:40. Didn't cut her hair at all!
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June 2023 by Justin Jones
Had a great experience with the pet hotel side of the company. Mark was the guy who got me all set up and reassured me that my 9 month old pit bull was in the best hands. The living quarters were clean. All dogs had food and water. Had originally planned to board her there from Thursday evening until Monday afternoon. Things didn’t go as planned. Was in need to pick her back up on a Saturday when the business is actually closed. Was no problem at all. I was met up there after a very short period of time. These guys did great. I couldn’t have ever asked for a better experience
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April 2023 by Logan G.
Had a appointment at 9 for a bath and claw trim, told me it would take 4 hours, came back at that time and they hadn't done anything to my dog. 4 HOURS locked up! Not cool, then got lip from the red bearded guy. "You should've called ahead of time if you needed him out at a certain time" "We're so busy" All this can't handle it stuff, as if it's my fault.. Very much a angry guy mad at customers coming in expecting to not have there dog sit there all day. 9 am appointment means it should be started then and hopefully won't take all day for a simple bath and claw trimming. They couldn't handle that. Terrible place and terrible service. Would never recommend
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November 2022 by Nicholas Baskin
Absolutely Horrible!My dogs smell good is the only good thing I can say.I dropped them off before 8 in the morning & they were not ready until 4:30 in the afternoon.They scalped my dogs, the cut is choppy & uneven.And, WAY too expensive for this level of work! Over $60 for each dog! I could’ve done better myself.Will NOT be back!Very disappointed!
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August 2022 by Rick
My Puppy is truly lucky. We went to Lucky Puppy on a recommendation. Buddy’s cut was done the way he wanted and he smelled great when he came home. He is a very happy dog.
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August 2022 by Karin Haag
Nice place, friendly staff, price was ok but my baby had hairs that were missed, a little uneven on the face and he’s been scratching since he was there.
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March 2022 by Misha Darnell
They are always super nice and our husky comes home all clean!
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March 2022 by Jean Starkey
Groomer was nice and sweet but feel she was in a hurry, cut my dog's cuticle and it bled for awhile, did not have a buffer, not sure if she was even bathed well, put way too much sweet smelling stuff on her. Not happy with service. Took her about 10 minutes
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March 2022 by Crystal
While I trusted lucky puppy for 3yrs now but the last time I took him he had. A large gap that cut into his little rib. He still has it and that's why I am trying to get them to see that our dogs are our family and if they hurt we hurt. I will never take my dog there ever again because I care about the treatment of my poor baby who got the worst treatment he has ever had
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February 2022 by Brooke Evans
This was the first time that my fur baby had went there. His hair was so choppy. None of his hair was even, he had a lopsided mohawk and his ears hasn't been touched. He looked like he had Kleenex boxes as ears and had a racing stripe down his back to his rearend. It looked liked my grandson had done it with a pair of his safety cut scissors. I thought that since they were so well known and been in business for so long, that they would be great. The gentleman had no idea what he was doing and even told me so when I came to pick up my baby. It was horrible and all I did was apologize to my sweet baby. Not like he really cared, but I did and do. Based off of my experience, I would never recommend Lucky Puppy to anyone! In fact, I would tell anyone who has a pet not to go there.
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February 2022 by April
Now I don't know how their gooming is, but please if u are wanting to board your dog, ask for a tour. We were looking for a place to board our big dog and when we asked for a tour the owner seamed hesitant to let us look, but eventually he let us go tour. The area the dogs are kept is in a separate concrete building that is locked with a pad lock, the inside smells horrible and there were so many flies., like I'm not exaggerating when I say hundreds. They do not have anyone overnight to watch the dogs or let them out. The area the pet is supposed to stay is so small it wouldn't even be suitable for a chihuahua, and the "outdoor" area is just as small and it's also just pure concrete. I have never wanted to leave an establishment quicker. So if u are considering boarding here please ask for a tour
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November 2021 by Kait Riley
Very nice people! Highly recommended
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October 2021 by Paige Yarbrough
By far the best grooming service I have had for my Golden Doodle!
