-
December 2023 by Paul Lopez
If you were having hearing problems go see Courtney she is fantastic and Sharon it's amazing best experience ever!!!! Make your appointment today don't wait like I did enjoy hearing all the little sounds again
-
November 2023 by Lisa Odom
Awesome service Courtney and Sharon take such good care of my ears
-
November 2023 by Ken Powers
I've been hard of hearing my whole life. I didn't know the extent until I went and spoke to Courtney. She's very thorough from the beginning to the end of the process. She explained the cost, and went above and beyond to make sure that I received the financing I needed to get my devices. If you have any trouble hearing, go see her. The initial consultation is free, so what's to lose?UPDATE:Update from previous review!!I couldn't use them, after finally being able to return them, I'm still getting letters and calls from a collection agency wanting the money for the hearing aids that I have returned. They are very friendly. they went above and beyond to make sure I got approved. but it wasn't for me, it was only for their greed. they could care less about you if you can't make them any money. I hope they send the check back to the bank that did the loan because we returned the devices. If they don't, then what's that? theft? And is this going against a credit score?
-
October 2023 by Judy mott
Great experience. Friendly , eager to be of assistance. Very patient.
-
October 2023 by Chelsey Armstrong
Courtney is one of the best! So down to earth and so sweet! She listens to every concern and tries to help any way she can. Sharon is so sweet too always making sure if I need anything she takes care of it! Best office hands down. They make it feel like you’re visiting their home!
-
October 2023 by Priscilla Rochelle
I love this office! I bring my mom in, and the girls here always treat us like family. They take such good care of my mom. Sharon at the front desk is always smiling and so welcoming, and Courtney always takes care of any issues we have, and has made wearing hearing aids so easy for my mom. Give this office a try, you won’t be disappointed!
-
October 2023 by Eric “Mac” McCullough
I take my dad to this location, and I can honestly say he loves it here! The ladies are so nice and helpful. He is a jokester, and they go along with him, so that just makes his day. I have noticed they treat all of their customers the same, they are just super nice, even when you just walk in.Dad loves his hearing aids, and we love them too. It has really brought dad out of his shell, because he can hear the conversation and be a part of it. Thank you Miracle Ear and thank you ladies in the office from myself and my family. I would recommend this office to everyone I know!
-
October 2023 by Bonita Harbour
Courtney and Sharon are the absolute most helpful girls around. I can drop by anytime I need help and they are on it, they listen to concerns and go out of their way to help. I appreciate them so much.
-
May 2023 by Cathy Freeman
I am a care giver for a 98 year old lady. Courtney has been amazing with her. We have tried others but didn't get results. Courtney has been outstanding with Miss Eva. I would recommend every one to give Courtney a chance. They won't regret it! I can't say enough good things about Courtney. She's outstanding. We love her to pieces ❤️
-
December 2022 by Traci Portman
I can't say enough good things about the staff and their service. Courtney went above and beyond for my grandmother and I cant thank her enough. I will recomend miracle ear to angone that has a need for hearing aids.
-
December 2022 by Hannah Phillips
I brought my grandfather in and had the pleasure of meeting Courtney. Her service was beyond incredible and you could tell she truly cares about him. We greatly appreciate Courtney and everyone else’s service up there!
-
December 2022 by MrNMrs Lasswell
Covid left me with a life changing case of tinnitus. When the symptoms became so severe I sought out help at a local facility where testing revealed moderate to severe hearing loss in both ears. Just as overwhelming as that news was the cost of hearing aids. I walked out the door saddened that it was out of range for me. Who would imagine such a small thing could cost thousands of dollars. I met Courtney and her care literally changed my life. Not only did she walk me through the process but she made sure I got what I needed at the most affordable price. I was amazed when I was able to afford brand new devices for less than one refurbished device would have cost me at other stores. When she put them on me for the first time I realized just how much I couldn’t hear. She programmed them to my phone and told me to google my fav song and then handed me a tissue. After multiple ear infections as a child I never realized the loss. I just thought what I heard was the way the world sounded. She has been amazing with prompt and courteous care with any question or concerns I have. She even matched them color wise so If I don’t tell you most people do not even notice. I recommend Courtney and Miracle Ear to all my patients now.Tina
-
November 2022 by Billy Shuffield
I think Courtney has been so good at her job I can’t discribe the difference these hearing aids have made for me it is unbelievable I can’t thank her enough
-
November 2022 by Larry
Amy and Rebecca are very friendly and professional. Rebecca is very knowledgeable about all aspects of the hearing aid experience. She fully explained everything from the results of my hearing test to which model of hearing aid was best suited for my needs (she didn't attempt to upsell to the most expensive model). Upon arrival of the aids, Rebecca explained all of the features of the aids, how to use them and the continuing services that Miracle-Ear offers.I definitely recommend Miracle-Ear in Lufkin, TX to anyone who thinks they may need the help of hearing aids. Do not waste your time and money buying the inexpensive hearing "aids" (actually amplifiers-I have tried them) that you can buy over the internet and over-the-counter.
-
November 2022 by Janet R
Very long story short COURTNEY IS MY HERO!! She was able to resolve a huge issue that started 2 years ago with a different technician. She knew how unhappy I was & cared enough about me as a person & not just another client to do some digging into this issue & stick her neck out for me. She got everything resolved in less than 24 hours. I don’t know if I could ever thank her enough. The company should also thank her! I had no intentions of ever purchasing anything from Miracle Ear again. I now am a satisfied customer. If all employees of the company were like her, my issue would have been a non issue to start with! They better keep her happy & on the payroll. Courtney, I don’t know how to thank you!! You are the best example of great customer service I have seen in a very long time THANK YOU from the bottom of my heart.
