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March 2024 by Heavy Duty Dom
Stay away. I paid for a shower and changed my mind when I saw it …. Mold everywhere. Super dirty
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February 2024 by Thomas Stanford
"PARK YOUR TRUCK,COME INSIDE AND GET A CLEAN HOT SHOWER".Never heard it at the Lufkin Pilot,and I know why.Showers are nasty and luke warm water.Keep Truckin!!!!!
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January 2024 by Derrick Tomes
Horrible shower, dirtiest I’ve ever had so far. Had them clean it before I could even shower in what was supposed to already be clean. Only cleaned shower even after I asked, and everything else was nasty also. roof leaked and had black mold growing on it. Do not recommend. We as truckers pay for these showers and it was a complete nasty disaster that we should not have to deal with!
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December 2023 by Timur Bakhtemirov
Rating 4.1? People, are you kidding? Were you in the shower, in the toilet? There is a fungus on the walls and on the ceiling. This station can be sued because you can't breathe that air. I'm afraid to imagine what's going on in the kitchen…
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December 2023 by Brian Watt
I stopped here for the night. I went to shower. I waited for a "clean" shower. I was standing in the store and watched the guy just take the used towel and wipe the floor and nothing else. The sink had used soap in it and the toilet had "stuff" In it, and the toilet seat was nasty. Thankfully I grabbed an extra towel and cleaned it myself. I always carry sanitizer for nasty places like this.
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November 2023 by Bruce James
Well laid out with plenty of room to refuel an RV.
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November 2023 by My Name Is Not Important
This is a very nice travel center. It has a Moe's Southwest Grill inside. I haven't seen one of these restaurants in a long time since they moved out of Houston many many years ago. They have a lot of different types of merchandise to choose from. They got a pretty good food selection. There's also a Lonestar Charley's family restaurant inside. The manager asked me why I was taking pictures and I told her it was for a Google review. I don't see what the big deal is but whatever. Hey Miss manager, I left you a positive review just like I said I would. ???
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October 2023 by Edward Lewis
Very nasty, lazy people
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October 2023 by K S
Nice location and great customer service
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October 2023 by Kevin (Kevinstrek)
This pilot could be so much better, yet they have lost the desire to operate a good business. The showers are old and dirty, the store is dirty. It's in a treat location and could be a help to drivers since there are plenty of restaurants near by. I hesitate to recommend it due to the lack of care in the upkeep of the facilities.
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October 2023 by Dimes You
The outside looks better than inside this pilot is horrible showers is old and dirty they don’t change shower curtain everything is old water barely was cold. Took 2hrs to shower they only have 4 showers ? smh the store is nasty ? overall smh .. I’m not goin talking about that dirty MOE’s lol you will see lol the glass so dirty u can’t see the food lol .
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September 2023 by Matthew Turner
This place is a joke. It’s like playing Russian roulette trying to find a gas pump that takes your card outside. I went to 5 different pumps and all of them told me to see the cashier inside. If I wanted to go inside I would go inside. And don’t get me started on the rewards program. It’ll act like it scanned your code but none of it goes onto your actual account. When you go inside and use the code the 3¢ off does nothing. I paid $70 used the code and it didn’t make it any cheaper, so naturally I thought “oh they just gave me more gas” but no. At the time $70 translated to 20.1 gallons. If It had used the 3¢ off the total gallon amount would have been 20.3 gallons. When I notified the staff of this they just said “we know”. Management needs to be serious about the issues at this place. Needless to say I will be purchasing gas elsewhere.
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July 2023 by Isabel Lopez De la O
The female employee at the Moe’s grill has the worst attitude when I was trying to order me and my son’s dinner, I was being nice and kind as always, that’s how I treat all the people, and she was being rude and while hearing my very simple order, she didn’t even move a finger until I asked if I had to pay first because I was confused, why she wasn’t doing anything just staring at me, and then she told me that the order has to be all together, that she can’t do anything split up???? What are you talking about? Is just me and my little kid! ??♀️ it’s on to say and to set clear this kind of things but the attitude os just BAD, it was just like threatening or warning you… anyways, it was too much, I told her: thank you very much, I’m not getting anything…Is not fair, being treated like that, I was going to pay, I wasn’t asking for anything for free, I was being nice, we didn’t deserve that…
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July 2023 by Rose
The showers are on the cold side, unfortunately. Besides that, haven’t seen anything else that is a larger issue.
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June 2023 by Amanda “Amanda May” McBride
I went to Moe's which is another business inside that business and it is a burrito bowl, taco, or these huge burrito and the customer service was great