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February 2024 by Evelyn Gaddis
The small business that I work for banks with Regions and we refuse to go to any other branch. The staff here is amazing and always takes care of our wants/needs. Patriot Construction <3s Regions!
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February 2024 by Laquchia Williams
I just want to say thank you for the safe job you all doing
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January 2024 by Loyyd Morris
Good and quick service
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January 2024 by Kenneth Kiefer
Don't use this bank period you can't even get the local branchs in Lufkin Texas to answer the phone and it's 10 minutes to get thru the 1800 number ..as a retired Telecom Engineer if your account was being hacked or a 100 other issues in the modern world you would be broke dealing with Regions Bank
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December 2023 by Jacob Dallas
If you want small town banking to hinder the access to your money, COME TO REGIONS! Tired of this bank always being the reason I can’t access my money, since Chase left I thought this would be better.. that’s what I get for thinking. Just use a big bank if you have any kind of schedule you’d like to adhere to as far as getting your money.
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July 2023 by Jeff Harkness
Don't use the "COMMERCIAL WINDOW" for anything more than One Deposit because the Manager will have an Issue. I guess it's just too much.What's The Difference using the window OR going Inside? Both Require Handling the Deposits. (Adding the Numbers)I guess at this Location they can only handle one deposit at the Commercial Window even when the deposits are in separate Bank Bags.The other Banks I deal with don't seem to have a problem with multiple deposits.Time to move to a professional Bank for my business.
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May 2023 by Michele Stidham
Worst Customer service ever!! Wouldn't answer questions, and I was extremely frustrated. Was a smart mouth back and I told him he was . He replied well I am not the only one while grinning. My money is being held hostage, and they want me to call 800 number as there isn't anything they can do., No answers only a smart mouth guy named Kenneth.
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April 2022 by Amanda Wesley
SKYE WAS WONDERFUL! So hard working and professional, i do not personally bank with Regions but i do buisness for my mother there and she always makes things so easy. And her smile is contagious! You guys need more like her!
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October 2021 by Oblivious Massacre
I have to come here for my job and this bank has the longest wait out of any I've ever been to before. The layout of the drive-thru lanes is ridiculous, especially the commercial lane. Would not recommend.
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July 2021 by Jodie Weatherly
This is the slowest bank in Lufkin. I have to come here for work and I dread it every day.
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May 2021 by oblivious93massacre Cheairs
I have to come here for my job and this bank has the longest wait out of any I've ever been to before. The layout of the drive-thru lanes is ridiculous, especially the commercial lane. Would not recommend.
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March 2021 by Charissa King
Been banking with them for 20 years. Just checking. Recently went in to open a savings account and was made to wait for nearly half an hour with no assistance until I finally just left. There's only one person in at a time dealing with accounts though they have taken up the waiting area with yet another gigantic empty desk. So customers are made to wait standing akwardly around the lobby for long amounts of time waiting for help with their accounts. Not a happy customer.
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July 2020 by Robert Anderson
Very poor service.
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November 2019 by Sarah Strinden
They need more staff. Wait times for teller help is dismal.
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July 2019 by Karen Thingvold
Lady stole my driver's lisence! Don't know which location it's the one that has a chicken fillet. Her desk is on the left. No idea where she ran my Is at. Someone said the Lowe's.