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December 2023 by John Knierim
Pleasure to do business with the store and personal with in the store.Great group of people.
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November 2023 by Mac Adams
On 11-9-23, I searched prices on 50" x 16' cattle panels. Tractor Supply in my area, Crockett TX, was $29.99 per panel and I needed 15. I found them cheaper at Atwood Ranch Supply in Nacogdoches, $24.99. I called my local TS and the woman manager wouldn't even entertain matching the price with Atwood saying, "I've been taught we don't do that."I then called the Lufkin, Texas Tractor Supply and a very upbeat, congenial woman answered the phone named Melissa. I asked to speak to the Store Manager and she said, "Speaking." It was hard to believe that the Manager would answer the phone, and... be so nice and personable as well.I told her that a competitor, Atwood Ranch Supply had a cheaper price on cattle panels and asked if she would match their price. She asked what the price was, and then said, "Yes, we'll match it." She asked how many I needed and I said 15. She said come and get them and ask for me, or better yet, I'll leave a message with all my managers and tell them you're coming.It was 50 miles to her Tractor Supply but it was well worth the trip to be treated in such a neighborly way. All smiles, and friendly kind words, not only from Melissa the Store Manager, but from everyone. I'm 71 years old and I had thought the old days of treating the customer so well was just a thing of the past, only to be remembered... but this Store renewed my faith.When 2 people came out to load the 15 cattle panels, I asked who they were. One was Wendy, another manager, and Mike, a very friendly worker who offered me 2 of his tie down straps and a come-along. Just bring it back later.My hat's off to this Store in Lufkin. If it were up to me, I'd give each one of these 2 their own stores to manage. They've worked under a grand teacher. Kindness and congeniality comes from the top down. You can't be ordered to treat customers that way, you experience it done from the Head and it filters down.May the Good Lord bless and prosper this store and it's staff for their kindness.Mac Adams Ranch
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August 2023 by Lisa Newcomb
Let me first say that TSC had the best Garden Center in our town. Hands down had all the other stores beat(Lowe’s, Home Depot, etc.)I went in to my store today and was very very disappointed in the condition I found the Garden center. Most all of the plants that were there were DEAD or Dying. They looked terrible!!!Just a few months ago it was thriving and beautiful to see. I mean TSC just spent quite a bit of money to upgrade our store and had it staffed with knowledgeable and caring staff. Fast forward to today and now it looks like they are losing a ton of money on their stock. All because corporate wanted to restructure how the garden staff are scheduled and compensated. Choosing to just pay any staff member to take care of the plants. Instead of searching for knowledgeable staff and striving to keep that staff.Very disappointed Tractor Supply!!! Shame on you.
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July 2023 by Arlene Dean
Love how helpful my store is..
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May 2023 by layne sullivan
I absolutely love this location. I shop there every time I come to town. The staff are so friendly and very knowledgeable in their department. I bought exactly what I wanted yesterday but I usually don't get out of there with less than spending $100 at the minimum. The staff make me feel like they are friends. The store is very clean always and I am always offered assistance taking things to my vehicle. I love the smiley faces and sense of humors of the staff. Whatever the manager is doing, keep it up. The staff is happy and that keeps the customer happy. Makes me want to go work for Tractor Supply!
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April 2023 by Rick
Extremely helpful staff that doesn’t point where the item is but takes you to it. This is a well stocked store with helpful people. What’s not to like!
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April 2023 by Stuart Freeman
Vern sticks out for customer assistance, above and beyond the other associates. The only problem I have ever had was with management.
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October 2022 by Frank Castle
We really love tractor supply as a family they always seem to have everything in stock. Unfortunately there was a good couple of months where they were doing some remodeling and we're no longer refilling propane tanks but today they are now refilling propane tanks again. Apparently they are building a greenhouse on the side of their building but it's not ready yet. All the employees here are very nice. And the place is always clean. The prices are decent and their baby chicks are adorable. I wish their cowboy hats and boots were little cheaper. Keep in mind it does get pretty busy here. The price of propane keeps creeping up. Today it's $3.89 a gallon for propane. It's only $20 at the dollar store to exchange a 5 gallon propane tank. Sometimes it takes a few minutes to get somebody out there to refill your propane tank at tractor supply. So some days we just do the convenience at the dollar store because when you pay for it there you don't have to wait, they come right outside with you and exchange the tank immediately. So it just depends how much you value your time. We will continue to frequent tractor supply company in the future.
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September 2022 by Rob Runnels
A good place to pick up what you need. Friendly people, knowledgeable and quick.
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September 2022 by Robert Rodriguez
Friendly service wish prices were q little better
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September 2022 by David Marquardt
Great group of folks that are ready to help you find anything you need..
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September 2022 by Ronnie Baker
What ever you need for the Farm ? or Ranch most likely Tractor Supply has it!
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September 2022 by Ty Arnold
There is a sign on the door that clearly reads. Manager special add an additional 25 percent off already clearanced items. Got a few items off the clearance rack got ready to check out and the was no additional 25 percent off .the manager gets involved and wants to Argue the fact that the items I’m trying to purchase are already on sale and that’s it. Clearly they are on sale that’s why there on the clearance rack. The sign advertising is an additional 25 percent off clearance items. She was rude and had an attitude so I just walked out. I will never agin shop at tractor supply.
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August 2022 by Bobby stanbery
This tractor supply location is run by incompetent people that apparently cannot read. I recently returned a pressure washer that I used 3 times before it broke. The manager Daniel seemed like he only wanted to exchange the item and not refund it from the start. Once we got refunded we noticed that the warranty was not refunded as well. We returned to the store only to be told that the warranty was used to give us the refund. It shouldn’t have been done this way since we were still in the 30-day timeframe on the initial return policy that comes with any item purchased from tractor supply. This is way of business is unacceptable.
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August 2022 by stephen hatton
Thay have compleatly changed the store layout in the back half of the store.
