“They are a good company with local access, affordability, in spite of using AT&T towers. Their online customer service, however, is a different story. After having app long in issues, the CSR told me I had two upgrades coming. Then she proceeded to give me an unsolicited, long-winded definition of a discount, while going completely silent on the other one. Yet, she claimed she did. She then asked me if I tried the website. I told her it wasn't worth it. I'll browse the products later. Weird.”
“They are a good company with local access, affordability, in spite of using AT&T towers. Their online customer service, however, is a different story. After having app long in issues, the CSR told me I had two upgrades coming. Then she proceeded to give me an unsolicited, long-winded definition of a discount, while going completely silent on the other one. Yet, she claimed she did. She then asked me if I tried the website. I told her it wasn't worth it. I'll browse the products later. Weird.”