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December 2023 by James Slough
This has to be the worst CVS in the world. You can't ever get what you need in stock. They are literally out of every medication from the pharmacy every single day. You can't get through on the phone. Because everyone is calling about their out of stock meds. You should just close it and replace it with another location. Seriously fill your prescription someplace else!!
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August 2023 by Miss Hailey
Natalia is amazing!! I loved her helping me and my daughter. Thank you for being so sweet to us
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May 2023 by Krystal Beavers
The issue i had/have with CVS is i dropped of some pictures to be printed in beginning of March & a week later i called back to see if the pictures were ready & i was told no they would call me when they were ready. well April rolled around & still no call so i visited the store. My pictures were there (since March 17th) & i had received no call about my pictures... when i did drop off my photos it was 3 rolls (even got 3 slips) & when i picked them up (finally) i only got 2 rolls back. apparently my 3rd one wasnt anywhere to be found... i kept the slip just incase but i doubt i will ever see those pictures again ??**UPDATE**went back to CVS on thursday (may 25th 2023) to see if my 3rd roll of pictures were finally there & they were. No call or anything. I dropped the 3 rolls of on March 10th & the picture envelope stated it was delivered on March 17th. I never received any calls or anything. poor customer service. so, basically my pictures were there 2rolls (1 mth) & 3rdroll (2 months) CVS photo staff really needs to step up their game & do things like call customers correctly. its a shame they arent representing CVS in a good way. ?? Do better or atleast try & put some effort.
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May 2023 by Laurie Cox
This is the worst pharmacy on the earth. Every single time I use them it is a hassle, a let down and instead of being sorry that they can’t help you, they cop an attitude Know that you are dealing with sick people and get your service up to par!! If you want institutional medicine where you are just a number and they could care less if you get your meds this is your store!
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May 2023 by Rajeena Mccugh
I have no idea what has happened to this location, corporate needs to step in…… they don’t care about answering questions anymore my meds doubled in price (with my insurance) and the only answer I could get was “I don’t know” every time I’d go in there at least one customer is so mad they’re cussing when they leave, I stopped using them but went last night to get my mom some more insulin syringes and was told no!! Take her to the ER and get a prescription!! What?? Really?? I went to a different store (not a CVS) and was able to get them no questions I showed her insulin and they gave me what I needed. Maybe a revamp in management or pharmacist needs to take place ??♀️
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May 2023 by Kevin Quick
They are always super slow. The drive through is slow, going inside is slow. They send automated messages that say things are ready and when you get there and wait 20 minutes they are out of it and it's still on order and if they do happen to have it, it is never ready. This is the worst pharmacy we have ever used. We are moving all of our business and prescriptions to Walmart. It just isn't worth going to CVS anymore. It's just awful.
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March 2023 by Tyson K.
They need to hire another person in the pharmacy section or multiple people. They are slow and there are always people waiting 20-30 plus minutes. It is crazy.
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February 2023 by Johnny Duke
CVS is the SORRIEST pharmacy. It is required by my insurance to use them. I will make every complaint about CVS possible with my company and encourage others too as well. When you get a text that your prescription is ready for pickup on Sunday evening and will be held for 7 days and you go by there on Wednesday at 7:55 to pickup the Manager (Brandy)tells you its not ready that ill have to come back tomorrow is total B.S and SORRY customer service. They close at 8 and probably closed the register out early. If the hours are til 8 it needs to be 8 not 7:55!!!! You never see the same faces in there because of POOR management as a whole company. Show me 1 store in the entire ?? that has a 4.5 or higher on Google
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January 2023 by Clyde Joines
Bad customer service they never answer the phone always out of my meds im going to switch pharmacies i was told to switch from Walmart pharmacy because cvs was better that was a mistake
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November 2022 by Curtis Soileau
My kids were denied the flu shot (after we had scheduled our appointment) bc the pharmacist lost medications!?? Why is that my problem? Just give my boys the jab!
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August 2022 by Jessbcreative
I Over heard a male employee tell an elderly man “the registers are not supposed to be open unless it’s a return but I guess I’ll do it”. I am disappointed to hear that type of attitude especially directed to older people. I believe what sets stores apart in this area was positive personal contact with employees. Having people stand in line to use one small self checkout machine, when there are several employees within eye site is disappointing. Seeing Lumberton stores move away from the hometown values that benefited so many people over the years is disappointing.
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August 2022 by Jessica Hough
My prescription was supposed to be ready at 1pm. The phone rang for over an hour with no answer. I drive 20 min to get there and there is no pharmacist and the pharmacy is closed. If only the technology was there to inform patients in situations like this. ??
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July 2022 by lastmetroid
Seriously unfrofessional experience from the PHARMACIST! He was 'too busy' to answer my simple question and told me to come in (live 30 miles away)! Called back to get his name and he HUNG UP ON ME!!! ?
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June 2022 by Jessie Foxworth
I received a call from the saying that one of my meds was out of stock, so I tried to call and get it switched to another pharmacy but cvs wouldn’t answer the phone. So I went over to cvs and tried to get my meds and they only had two ready I was supposed to be getting four total so the pharmacy guy told me that the meds would be ready in 30 minutes went back and it was not ready so I went and my stomach surgery left the hospital and went back by there and it still wasn’t ready. So I am done with cvs I will never use them again.
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April 2022 by Tanna's Makeup Corner
This place is absolutely wonderful! I especially love this woman there named Montana!! I adore her smile and she is very very nice when I’m at the window! Great place
