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October 2023 by Lane Harrison
I was there this Monday for the first time, and it will be the last time. These people are incompetent and rude and can't even properly diagnose what a simple instrument panel warning symbol means. I do not recommend this place to anybody. I needed an oil change. Well they changed my oil okay for $70, but I also wanted them to tell me what a new instrument panel warning symbol on my late model van meant and/ or fix it. I was told they could hook my car to their computer for $35, and maybe that could at least tell us what the warning symbol meant. I agreed to this. When I checked out, he indicated the computer didn't find out anything. But I was told that I probably just needed new batteries in my key fob. Well I had new batteries in the glove box expiration date: 2027. I tried one of these right after I went outside. It did nothing. I went back in there and after a brief discussion, I basically voiced my complaints about paying $35 for nothing (actually worse than that, to be told something incorrect). Instead of being sympathetic or at least neutral, the guy was snippy and rude with me. "I done told you from the beginning, it probably weren't gonna find nothing" or something close to that is what he told me in a rude manner. I vowed to return to my previous mechanic who can easily handle problems as minor as that, and he did in fact diagnose the problem on Tuesday. He ordered a new auxiliary battery today, which is all the warning symbol was indicating. Monday night, I found out what the warning symbol meant myself in about 2 minutes worth of internet searching, but I guess effort like that is too much to ask for from the lazy, rude turkeys who run Lakeway Tire. While there, I was told the only things they don't don't do are rebuilding motors or transmissions or "getting deep" into a car's computer. What I wanted done was not in those categories, and they couldn't handle it. Go somewhere else.
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September 2023 by Lana Cannon
Fast Friendly, and honest customer service!!!!
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August 2023 by Daniel Sonnier
Went in to have a slow tire leak. They checked it, even re-mounted the tire and replaced the valve stem. Couldn't find a leak, so they didn't charge me a penny. Fast service, friendly staff.
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August 2023 by Loretta Ralph
Easy peasy lemon squeezy getting state inspection in under 15 minutes.
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August 2023 by Antonio Serrato
Very professional that quality is very hard to find around here
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July 2023 by Britney McComb
Service overall was outstanding and very professional you won't be sorry hands down the best....
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June 2023 by Randy Stevens
Reasonable prices and quality work. People are nice and competent.
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June 2023 by Dominic Simons
Fast and friendly service.
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May 2023 by James Nash
Topnotch People from the Managers on down to the Mechanics & Tire Men. Very Courteous & Professional. Appointment was on time, shook down my truck for worn parts and there was none. Brokedown 4-35” tires, mounted and balanced 4-35” new tires and rolled truck into front end alignment and State Inspection 45 mins. Total Time! That is Outstanding In my Book!!! Spend your money local and Let Them Take Care Of It, You Won’t Be Sorry!!
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April 2023 by Angie M
Always quick and friendly service.
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March 2023 by Jessica Howington
These guys are great. Best place around fast service very kind people.
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March 2023 by christy miller
Went above and beyond to help us out! A+ service
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October 2022 by sara mcdonald
The best auto care without fail with top notch customer service to match!
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September 2022 by Tyler Choate
Anthony suppose to be a assistant manager but I don't think he knows what he's doing mr.brandon set me up an appointment for the next day in the morning I call that morning an Anthony answered and told me I did and my part wasn't order we drive down there and all the sudden I did have one and the part did get order they normally have great service it's just Idk dude I guess is lazy I'm not sure how Mr.bandon pulled it up in front of me but Anthony couldn't
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July 2022 by Pam Folsom
They are always very helpful and know the tire business.
