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August 2023 by Delilah Coker
If I could give this bank 0 stars I would. I have been waiting 5 days to get approved to do a external transfer and when I click on the link to approve the amounts it doesn't do anything. I called mobiloil and then they want to play 21 questions to verify my identity ?
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June 2023 by Jon Torres
Friendly staff, always helpful.
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June 2023 by Exit Realty Property Pros
Mobiloil Credit Union has undoubtedly earned our loyalty as our preferred local credit union for both our personal and business accounts. Their exceptional service, combined with a wide range of offerings, makes them the ideal choice for all our banking needs.
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February 2023 by SETXLA SECURITY & INVESTIGATIONS
Robert Daniels MEMBER: CONSTANTLY having problems with this CREDIT UNION on external transfers. I call to check the problem and wait 55 minutes on hold.THIS CREDIT UNION IS A JOKE….DO NOT WASTE YOUR TIME NOR EXPOSE YOUR FINANCES TO THIS EMBARRASSMENT.Robert Daniels-LUMBERTON
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December 2022 by KEVIN JOHNSON
I’ve been in a room in order to speak to someone on a computer screen now 35 minutes. I have just now had someone come in and try and help. Kimberly did an amazing job. That should have been from the beginning. Very poor service until I complained
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August 2022 by Jaysa
Great so far
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July 2022 by Jaysa Crochet
Great so far
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May 2022 by Brianna Brinkley
I was having issues after I opened my account. The ladies were very kind and helped me through my issues & quickly as well. I don’t think I was in there any longer than 10 minutes. Thank you!
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October 2021 by Regina Kress
Fast friendly always helpful
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October 2021 by Jeff Williams
Impossible to get someone on the phone! Have called several times in the past few months and have never had less than 20 callers ahead of me! Don’t see how such a large business can’t have someone answer a phone when you call!
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July 2021 by Jared Welch
This is the worst bank around. They use rules and regulations to keep you from collecting your money.
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March 2021 by L Adams
Good Customer Service
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April 2020 by Tiffanie Galbreath
Im editing my review because im seeing some crazy reviews for mobiloil let me tell you mobiloil is by far the best! Trish the bank manager also heather i dont know her last name at mobil in lumberton is amazing they both go above and beyond to provide the best customer service! They have even helped after harvey to refinace us another vehicle and made it possible after loosing our car during harvey i will be forever grateful for mobiloil! Thank you mobiloil (Trish and heather) also to all the empoyees there as well for providing the best customer service!
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April 2019 by meagan hoelzer
I'm only giving 2 stars because this has not been my experience Everytime, otherwise , id only give one star . this one time was enough to knock off 3 stars. I went in to withdraw $1000 but was told I could only get 500$ due to some fraud something or other going around. Yes, that's how it was explained to me by the little teller girl and quite rudely at that . She had no remorse for inconveniencing me and didn't have a better explanation . This totally inconvenienced me as I needed the full $1000 today but could not get it thanks to some "supposed" fraud going around. She didn't even tell me how long this would go on. I left very frustrated and hands tied because they would not let me get my own money out of my account that I clearly had available!
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March 2017 by tiffanie Edwards
Not true mobil oil has fast service and there very friendly