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February 2024 by Marie-Christine Potvin
I just had my first haircut at SmartStyle and it was a great experience. Michelle was awesome -- she listened to what I needed, was prompt and skilled. Super happy!
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December 2023 by Austin Davenport
I just sat at the one in lumberton for a good thirty minutes and watched them grab everyone who came in after me except me. The guy working even told the girl I was next and she said she was grabbing someone else.There was like 4-5 people working too. Trash place for sure.Edit; It won’t let me reply to your comment so here this is. I called and they wouldn’t schedule me an appt. The people coming in after me had to sign in so that tells me that they did not indeed have an appt or had already signed in. If they were already signed in they woundnt have taken there names and told them to have a seat.Honestly felt personal like nobody wanted to touch my hair because I had a lot of hair. They sure were putting everyone who signed in AFTER me in those chairs. Maybe the new people should be trained a little more or maybe pay a little more attention huh? Thanks for you excuses tho! Doesn’t change the fact they all saw me sitting there for a good bit while they got everyone after me. And the man working even told the lady to the left of him I was next and she said she wasn’t grabbing me she was grabbing the other guy who signed in 20 mins after I was sitting there.
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September 2023 by Annie Koobs
I got my hair cut around 5 pm when I got home after I washed it, it wasn’t straight nor even. I have a bunch of small hairs where it look like the blonde lady just try to hide it, and the underneath is shorter then the outside.Service: Haircut
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May 2023 by Angela Avery
I had appt at 10 am, the lady cutting my hair took a walk in before me, then was gonna take another walk in that she knew came in after me. I walked out and the manager could of cared less when I canceled it from being put literally last over walk ins.Unprofessional in more ways then one.Service: Haircut
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May 2023 by sara mcdonald
Kid friendly. Always friendly and fast service.
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April 2023 by Shannon Graber
At 10:00am Sunday March 12, 2023 I was waiting to get my haircut, as the stylist Faith came in she informed us that we would have to wait for her to put her makeup on before we could get a haircut. I asked her why we had to wait and she said that she was running late. It looks more like you would be more worried about helping her customers then putting on makeup. Then when she was asked about the reason we had to wait , she became very argumentative about the reason we had to wait.Service: Haircut
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April 2023 by Amy Sackett
Sandra is a great stylist! Very friendly!Services: Haircut
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March 2023 by Janice Hendrix
First, I stopped by SmartStyle Hair Salon in Lumberton to see if I needed an appointment for my 82 yo diabetic mother. I was told no, there are plenty of stylist on Saturdays. To be sure, I called the day before to see if I could get an appointment. I was told, “ we do not take appointments on Saturdays”. Well, we arrived by at opening and they certainly do take appointments and plenty of people had them. We were put on a list. I asked how long is the wait. I was told “15 to 45 minutes”. An hour and 45 minutes later the process began. It is 3:00 and my mother is just now getting rinsed from a permanent. This is quit frankly cruel and I am worried. This will NEVER happen again because we will never step foot in this place again.
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March 2023 by Nelia Guadarrama
I usually get my eyebrows waxed here and for the price that they offer, they do pretty well. If you get your eyebrows waxed, DO NOT let the blonde woman named Stacy do your eyebrows because she messed mine up completely. I used to have beautiful thick eyebrows, and I came out walking with sharpie, straight line eyebrows. I will never get my eyebrows done here again!! The women that did my eyebrows has put emotional trauma on me. I was bawling when I came out of that hair salon!!! I felt so ugly!! She messed up my favorite facial feature about me and now I’m truly so embarrassed to go out now!! So shout out to stacey for making my life hell until they grow back!! here’s before and after pictures.
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February 2023 by Judy Shackelford
I truly enjoyed my appointment. The lady who cut my hair was by very friendly and did an excellent job cutting my hair. I just love my new haircut.
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November 2021 by Danielle - nanadd
The manager Sandra is a awsome stylist and wonderful with her customers
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October 2021 by Zailey Garrison
Has butchered a simple haircut for my son where we had to take him somewhere else and have his head shaved.
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August 2021 by Leslie Perkins
The ladies here always are very patient with my kids while cutting thier hair.
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August 2021 by L Adams
Very professional; she done a fantastic job.
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August 2021 by Devin Proctor
I came in to get a haircut and miss Mckenzie only took 3 minutes to do it. There are lines in my hair and it's the worst haircut I have ever had. I wish I could get my money back. I'm not one to normally leave a bad review but my hair looks horrible and I paid $20 now I have to go get it fixed for even more money. I would not recommend the lady who cut my hairService: Haircut