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October 2023 by Zachariah Payne
Don’t let Jeremiah balance your tires or you will think you’re riding a bucking horse back home.
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June 2023 by Krystal Beavers
Went to have my tire plugged & instead all i got was an extreme attitude from an employee. Refused to plug my tire due to him not wanting to & he said he was already "really busy" (he didnt have time, apparently so he said) only 2 cars in bays. finally after he threw a fit like a child he came back and said i could by a tire but thats all he could do because a)he had to check my thread b)if he was to "try & plug it" it would take 3 hours to even get to my tire. his attitude was very much unnecessary so i took my business else where & had my tire plugged in like 5 minutes, no hassle. smh its a shame certain employees act this way. ?
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February 2023 by Russell Reeves
Only car in maintenance bay for last 1hr and half on a oil change. Third time this has happened at this location. First time took 2 hrs not sure what takes this long.Service: Oil change
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November 2022 by Christian Langley
Went in to have new tires put on my car. I was the first and only person there and it still took them 2 1/2 hours to do my car. Needs improvement!
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September 2022 by Graciela Silva
If you don't have time to read this whole thing, I'll say my experience was decent except for one worker who refused to honor the tire warranty and made me pay twice as much as I was quoted the previous day.Last Friday I called to see if they had my tires in stock. I explained I had a warranty and the gentleman said my tire would have to be inspected to verify it's covered by the warranty, which makes sense.Then I come in on Sunday and not one but two automotive employees verified my tire would be covered by the warranty, but needed to be ordered as they didn't have it. Online it was out of stock as well so they said they could order a different brand with the same size and similar value and that one tire would still be covered by warranty. I ordered 2 tires because another was almost in need of replacing as well. They said the tires would arrive the next day!I rushed there after work on Monday to get the tires put on and I was told by a different employee that neither tire could be covered by the warranty. After explaining that I had it confirmed by two employees the previous day, he didn't care to ask anyone else to double check. They were almost closing too, so I didn't have time to talk to other automotive associates. I ended up paying twice as much as I expected which is ridiculous!! If I hadn't had such a long day I would've taken my business elsewhere. Warrantees should be honored or else they're a scam. Will not be going back. For me that ruined all the goodness and professionalism of the other employees.
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July 2022 by Jason Peck
Didn't have tires I needed
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January 2022 by Gailsla10
If you don't have time to read this whole thing, I'll say my experience was decent except for one worker who refused to honor the tire warranty and made me pay twice as much as I was quoted the previous day.Last Friday I called to see if they had my tires in stock. I explained I had a warranty and the gentleman said my tire would have to be inspected to verify it's covered by the warranty, which makes sense.Then I come in on Sunday and not one but two automotive employees verified my tire would be covered by the warranty, but needed to be ordered as they didn't have it. Online it was out of stock as well so they said they could order a different brand with the same size and similar value and that one tire would still be covered by warranty. I ordered 2 tires because another was almost in need of replacing as well. They said the tires would arrive the next day!I rushed there after work on Monday to get the tires put on and I was told by a different employee that neither tire could be covered by the warranty. After explaining that I had it confirmed by two employees the previous day, he didn't care to ask anyone else to double check. They were almost closing too, so I didn't have time to talk to other automotive associates. I ended up paying twice as much as I expected which is ridiculous!! If I hadn't had such a long day I would've taken my business elsewhere. Warrantees should be honored or else they're a scam. Will not be going back. For me that ruined all the goodness and professionalism of the other employees.
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January 2022 by Rosie Guillory
Always excellent service on my vehicle in lumberton texas
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December 2021 by Jeremy Jones
Great tires at a great price on sale black Friday. Has to be the slowest place I've ever had tires put on my car once it hits the shop they tell you one and a half hours to change four tires they said they have high standards.I worked in an automotive dealership we had high standards as well and it didn't take us an hour and a half to change four tires rotate mount and balance.And just so it stated it was one person also at our shop doing each car not teaming up on it.Seems like they're milking it a little bit over there to me.But if you can catch a sale and you're not in a hurry the tires seem to be doing great.
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August 2021 by Cheryl Wright
The workers were friendly and courteous
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August 2021 by Rene McFarland
2new tires put on in about 30 minutes.
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July 2021 by Prashant Kumar
Great stuff, very good service, both employees went above and beyond to take care my car, wish they little more fast that will make excellent
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May 2021 by Timothy Schall
Nice crew! Attentive and pleasant. Took longer than told, although was done properly.
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February 2021 by Jeff Louvier
Great customer service!
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January 2020 by Michael V.
Carolyn was incredibly helpful for me.