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February 2024 by Braeden Bynum
Stayed here 3 nights for a business trip. front desk asked for my personal card for incidentals and then charged it for the room. the next morning the manager was able to fix, but it did not come off my card until after i returned home. During the stay, the breakfast was lacking. the only hot thing was the waffles that are the same at just about any hotel. there was no bacon, sausage, or eggs. just pastries, bread, oatmeal, tea. there was coffee all day but it was not a pot of coffee. it was a machine that you could select latte, coffee, espresso, and some others, and the coffee was extremely weak. The lobby, rooms, and elevator were relatively clean. This hotel looks to be old, but decently maintained, especially for a 2 star hotel. The wifi did not work in the room at all, and my co-workers who all stayed at the hotel complained of the same problem. it worked okay in the lobby and in the hallway, but the second you walked into your room and closed the door the wifi signal was lost. The bed and pillows were comfortable, and appeared to be clean. The TV was old, but it did turn on and show the local cable channels. overall i am pleased for a 2 star hotel experience in the middle of nowhere, but in the future if i have to come back i will likely just stay in canton.
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February 2024 by Linda B
And an indoor pool!?! This is the place we'll be staying if we're in the area.
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December 2023 by Melissa Miller
Very outdated and bad cleaning . Hair in the tub In several places. Hair in the bed. Very large and dark stain on the mattress and box spings. . Mirror was very dirty and the cup that is left by the ice bucket looked used. Staff was very nice and helpful. This place is not old but looks and smells like it's 20+ years old.
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December 2023 by Tomme Starr
Always clean and relaxing.
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November 2023 by Brandy Green
Beds and comfort was awesome!!! Service was great as far as front desk in check in. It was very convenient. Breakfast is very continental. Coffee not so great. We left and went elsewhere. However, for families with kids... I'm Sure it's Great and budget friendly. 1 waffle maker and there was a line. Kids seemed to love it.
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November 2023 by Harold Prescott
Not too thrilled with the TV guide, it lists Fox News to a certain channel that didn't work, but all the Liberal Media was available. Lame! Won't stay there again just because they try and force you to watch what they like, not what we like. The staff was great
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October 2023 by HellkittenJ Jmb
We came to attend Canton. We looked up a hotel close and with hot breakfast. I am used to Quality Inns. I was at one in Marble falls last weekend. It had scrambled eggs, potatos and sausage. At this one Fri breakfast was mostly Continental breakfast. Waffle machine, cereal, lots of bread and bagels. They had some tiny little microwave biscuits with sausage. I am diabetic. All starch offerings not great. Sat & Sun they had real sausage and Boiled eggs. A little better. The lady putting out the food was super nice.For the weekend there was not any ice in the one ice machine on the 2nd floor which was not cool as I was trying to get ice for tumblers.Our room was nice and clean. The microwave quit working after using it once.And one other feature I actually wanted to use because I knew I was going to want after all the walking was the Spa or jacuzzi. Not working. So the specific 2 Filters I looked up the hotel for and both not good.The personel were nice & room was clean.
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September 2023 by Lauren Boyle
The rooms are spacious and comfortable. Breakfast was convenient and plenty of options. Our only issue was the kids all got sick from the excessive amount of chlorine in their pool. The kids were vomiting and crying in pain from their eyes with discoloration all around the eyes. When we asked the front desk, they said "oh we put a bunch of extra chlorine in the pool today because we have had a bunch of kids". No one warned us ahead of time, there were no signs posted about the excess chlorination, and when we told the front desk about how sick the kids got, we were told "oh that's too bad". Our trip was ruined due to this sickness and we were very disappointed with how things were handled.
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September 2023 by Linsey Gardner
First off this hotel is hard to find. Online & maps thinks its still a comfort suites. This hotel is no longer a comfort suites. It is now a quality suites. Stayed here this past weekend from a Thursday-Sunday for a family wedding and the room and staff were great except for the lady who checked us in.. after that everyone was wonderful! Breakfast not so much. Three breakfasts and all they had were warm overdone boiled eggs on their "hot breakfast". One morning I get but three mornings in a row and on a weekend? Don't get me wrong, they have waffles and yogurt etc. But I was looking forward to that hot breakfast and boiled eggs was not it. I stay in many choice hotels and this was the first time I have ever seen boiled eggs at breakfast not just once but 3 breakfasts in a row. Its usually scrambled, sausage or bacon. I've even gotten biscuits and gravy once! If you are planning on using the hot tub don't get too excited! It's not working and down for maintenance but it was so green it's been down awhile for "repairs". There was a huge nasty glob of hair in their swimming pool which made us not want to swim. Their elevator also has no working lights. They are using a light strip with a pull string just for enough light in the elevator. I will have to agree about tv channels. Hardly any working channels this past weekend. I know they were having internet issues so I thought that may have been playing a factor .
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September 2023 by Linsey G.
This hotel is no longer a comfort suites. It is now a quality inn and suites. Stayed here this past weekend from a Thursday-Sunday for a family wedding and the room and staff were great. Breakfast not so much. Three breakfasts and all they had were warm boiled eggs on their "hot breakfast". One morning I get but three mornings in a row and on a weekend? If you are planning on using the hot tub don't get too excited! It's not working and down for maintenance but it was so green it's been down awhile for "repairs". Their elevator also has no working lights. They are using a light strip with a pull string just for enough light in the elevator.
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September 2023 by Doctor Sage
Went to check in and lady behind the desk immediately starts the conversation off with an attitude. Also didn't know it's Texas law that room rates have to post in every room so they're definitely getting over on people. Is a franchise owned hotel. Poor customer service, glad we decided to stay somewhere else.
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August 2023 by Sassy Shirley
DO NOT STOP AT THIS LOCATION! Poor customer service, the key wasn't program for our room after few trips to the front desk. Ice machine out of service, 105 degree weather pool out of service. The room dirty, they sprayed bleach the smell was toxic. Pillows was a joke. The fridge wasn't working On our way to the front for breakfast a huge roach welcome us,that sucker look a surfboard I notified to a lady, she give me a look, like I hear you,she was to busy chatting with other women behind the desk. Breakfast: was cereals,bagels a toaster, waffle maker, apple juice out of service, I scuse my self ask for butter,for the baggle,she give me the liquid butter from under a cover to used for the waffle maker, I ask again, ma'am is for the toast, with a bad attitude, she pointing a the bottle of liquid butter, it's all we have! Personally, was very poor experience for our, trip. The person in charge of that joint should try for new management. The entrance duty, landscaping upkeep.Rooms: Handicap bathroom floor was so slippery for the bleach, super dangerous for a handicap person.The also have dish ragg for hand towels, you don't wanted to put that on your faceSafety: Handicap bathroom shower floor.very dangerous!!
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July 2023 by Lindsay H
Quality Suites has been ever so kind to me. Each of them has ensured I am well taken care, have food when I’m running low, and provided me with the necessities I needed. Though they know minimal information regarding my situation their acts of kindness will not be forgotten and I hope that one day I can return it back 10 fold.My stay here has been wonderful thus far.
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June 2023 by Cheryl Harris
The staff was very welcome and friendly. Unfortunately our assigned room had not been cleaned (the door was ajar, there was a towel and cushion on the floor and a small beetle crawling across the bathroom floor) but new accommodations were quickly arranged. The second room assigned definitely showed wear and tear from my last stay a year ago. There was dust collecting on the carpeted baseboards, a gash in the office chair, the pillows did not smell fresh (I woke up with a mild sore throat) and there were stains on the carpet in the entry way. Due to the difference in the quality that I saw in one year, I will be looking for different accommodations on my return to the area.Rooms: The rooms could use updating.Food & drinks: Breakfast was good, the serving area kept clean and a nice variety of cereals, waffles, fruit, breads and juices.
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June 2023 by Chelsea Brevard
The staff was amazing, my baby wanted to go to a hotel with a pool for his kindergarten graduation. They let us stay in the pool alone for an hour after it closed so that he could get all his celebrating out ❤️ the breakfast was less than expected though. Waffles, cereal, pastries and frozen biscuits is what they had.Food & drinks: They did have a "gift shop" with snacks it was decent prices and stocked the breakfast wasn't that great at all.
