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November 2023 by Shontell Beaty
The staff at the Magnolia location are friendly and helpful. Daisy is my go to Lash Specialist. She always does a great job and is very personable. My appointments with her are the girl therapy I never knew I needed!
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August 2023 by Jen Dalton
I went in and paid $90 for a lash lift… I came out with my lashes looking exactly the same as they did before I gave them an hour of my time and my money. Went back today to see if they could do it again… I was told that was the best they could do. Very disappointing.
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April 2023 by Jennifer Green
First time customer arrived at scheduled time and I was told I would receive poor quality service because I was not 15 min early to appointment. No where on any communication was I notified to arrive early. Warning they require credit card info to book appointment so they will get there money regardless.
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April 2023 by Jennifer G.
First time customer arrived at scheduled time and I was told they would cut my quality of lashes because I did not arrive 15 min before appointment. I was at appointment at the scheduled time. I was not late. Staff was rude and not helpful. No where on any communication when I booked the appointment did Amazing Lash notify me to be there 15 min early. Warning they take your credit card information at time of appointment so they will charge you regardless.
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February 2023 by Holly Dickens
I Will say that my lash tech Sydni was amazing! And the ladies at the front desk are very nice/professional. However the lashes on my left eye only lasted a week ? Also they are not very up front about prices. My confirmation email said $79.99 for my first full set but when I checked out I was told $150 because hybrid was an extra charge. So $70 extra for just a few more lash extensions?! $150 for lashes that are only suppose to last 1-2 weeks is not reasonable at all!Service: Eyelash extensions
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August 2022 by selena
Loved this place customer service was amazing my lashes were everything
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July 2022 by Anggie Alcendra
I loved this place. They offered me better options and I'm glad to return with them.Service: Eyelash extensions
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April 2022 by Jonathan Ninho N'guessan
SOMEONE MIGHT FIND THIS HELPFUL
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February 2022 by Scarlett B (Red)
I feel bad for them. I should have read the reviews first. I called to see if they could schedule me to remove them since my eyes look like they got infected. The girl on the phone said they wouldn’t touch them if they were. I asked what can I do to remove them myself? The girl on the phone said they have a special formula for that.So here I am can’t get them off with my eyes burning. The lack of professionalism, and effort for help someone.I definitely don’t recommend the Magnolia location.Stay safe, because eye pain is the worst feeling.
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September 2021 by Kristan H-L
Always love the ladies here. Very professional, clean, and kind. My lashes always look amazing, and stay on with little maintenance if you use the products they recommend. The price is great considering others charge twice as much for lashes that fall off fast. ❤️
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June 2021 by Darlene Hilton
I only went to this location because the lights were out at my regular salon at the Portofino Center, and I had an event the next day. I will NEVER go back. I went in for a refill and when Megan (the stylist) said all done after only 15 minutes..I looked it the mirror and seriously thought she was kidding, I saw nothing different. I expressed my concerns and she said she had done all she could do, didn't even try anything else, in fact refused...while looking at her watch the whole time. She said my lashes were to short and I had natural gaps trying to explain why her poor job should have been acceptable. I have always had full, beautiful and long lashes with NO gaps when leaving Portofino. On top of all of this, the girl up front tried to charge me $25 for volume when I already pay for a membership, saying different salons charge different prices!!! Volume??? Are you kidding me, I don't even see lashes!!! Horrible experience and totally unprofessional!!
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May 2021 by Linda Clark Simmons
I was a member for almost a year. The staff just seems cold, unwelcoming and unhappy. I had a tough time finding the right tech although I was willing to pay for the best available. I found Kathy and was happy. She was the only person at this location that was welcoming and did a good job. The process was very uncomfortable and always seemed to take a very long time. I had never had my lashes done until I became a member at this location so I had nothing to compare it to. I m...
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April 2021 by Amanda Williams
I have been a member at this location for about two years, took a bit to get a good tech. Eventually switched to master tech Vy, which I had to pay an additional fee for each time but was worth it given the previous techs the lashes came off within days. Vy left and was moved to a new tech. The lashes once again were coming off very quickly, the second refill with her she actually glued my upper and lower lashes together creating a painful experience. That refill all but a fe
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October 2020 by Kristan Leming
Always love the ladies here. Very professional, clean, and kind. My lashes always look amazing, and stay on with little maintenance if you use the products they recommend. The price is great considering others charge twice as much for lashes that fall off fast. ❤️
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April 2020 by Anna B.
Hello, can you please stop my automatic payment? I have repeatedly called and all i get is a busy signal. I can't get a hold of anyone. I have even sent an email to HQ.