-
November 2023 by Peggy Smith
Awful company. They pulled a bait and switch on the car I reserved and forced me to pay more after they fouled up the reservation. The car was filthy, and we had to go back to make them clean it. Agent was condescending and kept quoting policy. Had to email the home office to get them to compensate me for this comedy of errors. I turned in my car in 3 days into a 7-day rental and was charged for the week. Went to Enterprise to rent a car for the rest of the week. I lost money, I lost time and I completely lost my patience with this level of incompetence at Budget. They are bottom feeders. Go elsewhere.
-
June 2023 by Brad Watts
We rented a brand new 16-foot moving truck. It was clean and it ran perfectly with no problems. The staff was friendly and knowledgeable. I will rent from them again in the future.
-
June 2023 by Austen Lemons
Trash!!! They will let you pay up front, but fail to let you know you have to pass a background check and that they are going to hold 250 dollars. And if you cancel you wait 3-10 business days for YOUR money..but they take your money in 2 seconds. Then talk to you like you some peasant. Pathetic
-
June 2023 by Aleksei Burnashev
Nice shop, stuff is nice, do not waste your time, was offered other class car, but got what I booked when refused, car was almost new and in perfect condition
-
February 2023 by Brandon L. White
Very nice and professional staff, the van was clean and in good condition.
-
January 2023 by E M.
Reserved a moving truck online- they put a hold on your card for much more than the rental is worth when you rent it "in case you don't come back." Online reservation prices do not match the prices when you go in store to pick up the car. After overcharging me, they attempted to rent a truck to me with siding that was cracked (1-2 foot crack) when you opened the truck door the siding creaked and moved. The employee told me I was too difficult to rent to when I protested the prices and the damage to the truck (the truck would def not pass inspection with the broken side panel). Am currently heading to rent a non-damaged truck from Uhaul for a fair price.
-
November 2022 by James Keller
The shop was okay but the computers incorporate were not working so I was unable to rent a truck secondly I got charged a fee for renting a vehicle because all the times that they tried to rent them went through and I got charged for not showing up
-
September 2022 by AbiYAH 1
friendly staff! sadly after this rental they stopped the one way rentals ? I so needed to get to Colorado for my brother who had quadruple heart bypass surgery and needed to drive as I would be packing for a 4 to 6 mth stay. I am very disappointed that they couldn't have made 1 exception in my case, the car would make its way back to Texas in no time as they get rented often.
-
September 2022 by Ann Marie Zlomke Chan
Clean, reliable car rental. Cars are dependable. Ask for cars get better mileage per gallon.
-
October 2021 by Dolores G.
friendly staff! sadly after this rental they stopped the one way rentals ? I so needed to get to Colorado for my brother who had quadruple heart bypass surgery and needed to drive as I would be packing for a 4 to 6 mth stay. I am very disappointed that they couldn't have made 1 exception in my case, the car would make its way back to Texas in no time as they get rented often.
-
June 2021 by Samuel Rodriguez
Good ?
-
February 2021 by Baba Fall
I have been a customer for Budget for a long but I will spend my money somewhere else because Budget is run by a bunches of mafioso and incompetent. I work hard for my money and I don't take it lightly when it is literally stolen from me. Enterprise you have a new customer.
-
September 2020 by william duvall
Very nice congenial and very helpful
-
August 2020 by Greg Stone
Always a great experience working with Amy. She is the best!!!????
-
June 2020 by Robert L.
I wish I had used Yelp to check out Budget Truck rentals before I rented a truck! All the other 1-star (and less) reviews should be heeded! DO NOT RENT FROM THIS COMPANY! My experience was horrible in so many ways: the truck was very old; the wheels were all rusted; the engine made a horrible noise when idling; the transmission produced a curdling scream of pain in every gear; going down the highway on a very level road, the entire truck would lurch suddenly accompanied by a bang; the a/c would turn off at random times, and stay off for several minutes (minimum) but also it would be a random length of time. When I picked up the truck, the 'check engine' light was on. When I drove it down the road, the 'check engine' light would randomly start flashing, unrelated to anything going on. While driving down the road (up a hill, down a hill, or level), the engine would randomly loose horsepower and it would then struggle to get it up to 60 mph. When refueling, the filler had to be held at weird angles or it would snap off... and even with the weird angles, it would snap off unless I changed it from time to time. Mostly, it just took a long time to refuel since it would constantly stop the flow. Just before I returned the truck, I tried to fuel it up and it seemed like I did (the hose wouldn't deliver any more fuel), but when I turned it in, they refused to accept it unless I took it to a gas station and somehow got more into it. The worst part was their extremely poor attitude and rude behavior. So I got it to a gas station and it took 20 minutes of snap/snap/snap/snap/etc., each time getting a little bit in the tank. They finally accepted it, but were again rude and had a horrible disposition. If you rent from these people or this company, you will be sorry!