-
January 2024 by ANP Garage
Has a good crew, and they stand behind their work. The owner is a good, honest man.
-
January 2024 by Wyndon Carlisle
Couldn’t ask for better service and the price was more than fair. Great people!
-
December 2023 by Lisa K.
This is the second alternator on a different vehicle I had to replace within a year. I don't know where they purchase these alternators from but they only last long enough until the 1year warranty goes out. They don't even try to work with you to make it right.
-
November 2023 by Zoe W.
I have taken my cars there many times over the years and have been blessed by their caring and heartfelt service. They really go out of their way to help you and make it work. They once offered me a payment plan in order for me to be able to have my car working as soon as possible so I could work (I was a delivery driver at the time) when I had an unexpected and large fix. I didn't even ask them to. Such a huge blessing! Recently, I had to get my car in, and because of my working hours, I didn't even see them. They allowed me to drop the car off and pick it up after hours and pay over the phone. We have built a relationship of trust. It is a blessing in my life to have Carter Automotive near my house- Ashley and Greg do quality work, are transparent about costs, and will go out of their way to help.I've lost count of how many times I have been blessed by their service. I drive away feeling like I am taken care of, my car is running well again, and I know exactly what I paid for and for how much. They have even gone so far as to estimate new versus used parts pricing for me- to help me be able to afford the fix if needed, but still give me the option to have the full warranty and pay for the new one. Ashley does a good job making sure to stay in contact with me and fully get my permission to do the work, with the exact pricing upfront, before they begin working. I have never paid a penny more than what we agreed upon beforehand.Their lobby and bathroom are always clean, and when I have had to wait there, I feel welcomed and there is always a nice and wholesome tv show playing- normally a Christian program. I appreciate and feel comforted by the openness of their faith and how they serve with that same faith guiding them.My whole family trusts their cars with Carter Automotive- even my grandmother who lives in the Spring area over 20 minutes away. Before I first took my car to Carter Automotive, I did not feel like I knew a mechanic that I trusted would take good care of me and my car, and now I do. When someone offers me the idea of going to this or that mechanic- someone that they recommend to me- I honestly feel a sense of pride and happiness declining them and telling them " No thank you, I am going to take it to my family's mechanic Carter Automotive down the street. I trust them and have taken my cars there many times."My only complaints are that I wish they were open on the weekends and that I sometimes have to make an appointment with them a day or two later because they are busy doing their good work. You can hardly call that a complaint though, and I honestly don't mind the wait, because knowing my car is in good hands is worth the wait for me!
-
October 2023 by Kasey Jefferson
HORRIBLE SERVICE!! They will cheat you, they will lie to you, they pretend to be a good Christian family business ....they are a JOKE! THEY WILL FIX ANYTHING JUST TO TRY AND MAKE SOME MONEY!! IF THEY DONT KNOW WHAT IS WRONG THEY WILL FIX SOMETHING JUST TO MAKE A DOLLAR!Never looking for anything free...just honest good work. I don't have to lie...I paid for all the incorrect work done to my truck, now paying an honest mechanic to do the honest work!! Good luck!!
-
October 2023 by James Fitt
I wont take my vehicles anywhere else… they have done great work on the Jurassic jeep… my work truck and the other truck we have. Thanks Carters
-
June 2023 by Eddie Joyner
I have used this business for years now with several vehicles. Gregg and Ashley are extremely honest, professional and ethical in every way. They have always laid out options and been 100% honest about what repairs are needed, or not needed. They are very friendly and treat you as a trusted friend or family member. I have never found a more reliable or trustworthy business like Carter's Automotive. They set the example that all other Automotive repair shops should emulate!
-
June 2023 by Christine Keller
I chose this place because of the good previous reviews I read. I agree with the good reviews. They are great at what they do and are up front with repairs and cost. I highly recommend them even if you have a 22 year old truck like I have. A great job was done. Thank you for figuring out the problems with my distributor and the repairs.
-
June 2023 by Ana Laura Rutherford
It's a family business, good people, doing good work, and taking good care of their clients, and we appreciate that. Love this place! Thank you for everything.
-
April 2023 by Ryan Stjohn
This shop is a diamond in the rough, it's not to often you find an automotive shop that not only does an amazing job but they are very honest and give you every option and allow you to choose how to spend your money your way! Will definitely use them for all my repair needs. Although they book up pretty quickly they are worth every bit of the wait!!
-
March 2023 by William Peltier
Great experience during a bad situation, they fixed my truck quicker than expected and everything from the tow to the pick up was pleasant, plus a 1 year warranty to make this experience even better. I will definitely bring my vehicle back here for any future work.
-
August 2022 by robert reyna
Carters automotive repair shop are the very best. I have been using them for the past 6 years. They are Customer service oriented without a doubt. They should be emulated by others up to including dealership services. My truck has 716400 miles on it and it is due in part because Ashley and Greg Carter keep a Leger regarding my services and when to conduct them. They are so great when it comes to warranty honors. I broke down in Corpus Christi TX and they worked with a shop there who repaired my truck at no charge Honoring the warranty. They are amazing at accommodating customer work schedules to get vehicle repaired in a timely manner as they just did for me last week. Their prices are really good and Honest compared to others locally. I could say more about them, but ultimately, their Honesty and Integrity is of the Highest.Thank you Ashley and Greg Carter
-
July 2022 by John Westphal
I can not say enough good things about this place! Excellent service, quick turnaround time, and honest prices! This is the only place I trust to take my vehicles to and know I’m being told the truth! 100% recommend this company to anyone looking for an honest place to take your automobile’s!Service: Auto engine diagnostic
-
May 2022 by Andrea Shirey
They are the best!!! Have been using them for years and wouldn't trust anyone else to do it!
-
March 2022 by Ellen Dyess
Finding a car repair place can be very intimidating especially if auto mechanics is a foreign language to you. Carter Automotive Repair has been very warm and communicative since they took my car in. I’m in complete awe with the integrity of this business. They are hard working and very honest. They are currently working on my vehicle and have been amazing and knowledgeable throughout the whole process so far!
