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February 2024 by VulgarMammal
15 minutes past your opening times and the doors are still closed. Great example of why digital is causing these stores to go out of business.
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December 2023 by Eric Ponce
Very good service
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September 2023 by Ryan Luinstra
When I walked in 3 minutes after opening and the woman behind the counter was instantly nice and helpful. She was able to help me find the product I needed and we somehow ended up talking about our parents plethora of holiday decorations and how they wouldn’t get rid of them. Its was something small, but i really needed it after the week and especially the morning I had. I don’t know if she realized how much of an impact that little conversation made, but it really did help a lot. I never got her name, but I hope she sees this. She has king light brown hair and a labret piercing.
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June 2023 by Michael Mayer
3 stars for the store being like other stores as far as stock. I am surprised that a store in this position doesn't have friendly, helpful staff. The lady that attended us was doing her best to milk what she could from my wallet. We have a discount available there, she knows it, yet I had to ask for it. Only then did she acknowledge it. And seemed put off to have to apply it. I like rooting for the underdog, but you got to be worth rooting for. The store by the 45 is a bit better.
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May 2023 by H Watson
Great store, best one in the area. Ariel is super knowledgeable and very helpful. Would drive further to go here than other stores.
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April 2022 by Porter Hasha
I would just go to another GameStop or company in general. I went into this store with the expectations that the employees there would have knowledge on the product they sell. But to my surprise they didn’t. I traded in my old switch for an OLED switch. The guy said he didn’t want to do a data transfer the normal way because it was a hassle to them. So he did it the incorrect way. I didn’t know this at the time as I’ve never done a data save transfer on a switch. so once it’s done and I get home, I attempt to get all the data on my new switch just to find out none of my save data got transferred. The employee already erased my old switch so that basically means I lost 5+ years of game data. All because this dude wanted to do it the fast way. I talked to the store manager there and he basically told me it’s not their job to have knowledge on the product they sell…. That really baffles me… basically spent $200 just to lose all of my games…
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April 2022 by Kyle Souza
The gentleman operating in the store, I believe his name is Tyler, was very helpful.
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March 2022 by Josh Yanez
This is my favorite Gamestop, and I've been to a lot of them. Great selection of games and collectables. Super friendly staff that always offer tips and advice but never in a pushy sales way, just good old fashioned customer service.
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March 2022 by Dylan Brown
Super quick game pick up for online purchase, guy already knew my order by memory just from my name, we talked about elden ring, and he even gave me his pre-order bonus ring after I told him about a 5$ rewards redemption issue with the conroe location.Place is worth the extra driving distance for me!
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March 2022 by Ruxals
A man named Quandale Dingle hooked me up on delightful items this place is quite intriguing and bountiful. Would recommend it!
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February 2022 by Paula
Just was in there looking at the Nintendo switches and while we were talking to one salesman someone else grabs the one we were looking at to sell to someone else. Very rude! Won’t be going back there again!
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January 2022 by fitex 2001
Great shop. Great manager. We've been using this location for 10 years
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January 2022 by jimmy Mccarty
They're great just wish they had more xbox 360 2 player games
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November 2021 by CheezusRiced06
Fantastic service, they were the only retailer that had my item anywhere in my vicinity! Friendly staff, fast and efficient buying process. Much love from the Woodlands, TX
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October 2021 by D Thomas
The guy who was there was amazing and helpful.
