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December 2024 by Lauren Primoff
Darrell and Erwin at Lonestar Septic responded quickly to my call. They not only charged much less than another septic company, but they found a third tank and cleaned that as well still at less of the cost. Erwin explained very carefully to me what was going on so I was able to call the plumber and clear out a clog that was not helping the situation. When the plumber attempted to upgrade the service and charge more, I was able to knowledgeably insist that he only snake the drain instead of the more expensive process of cleaning the whole system. Erwin and Darryl were very nice, very professional and knew what they were doing.. I will call them again!
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December 2024 by Melissa Peoples
Have to say Dalton and Erwin did an excellent job with the septic at the house. They were very knowledgeable and helpful, explained the process. They found the issues and performed the job properly and provided excellent service. Thank you for your service Dalton and Erwin. Will continue to use this company in the future, as well as recommending to others who are looking for their services!
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May 2024 by Denise Perez
They were the best price and took care of my RV septic in no time. I highly recommend this company. They will not do you wrong.
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November 2023 by Jeff T
They were the most responsive company that I called and gave us a fair price.
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August 2023 by Sharon Perreault
Food was so so. Nothing spectacular for the price.
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July 2023 by Nunya “Big Shagg”
I'm not good with remembering names, but the Tech "ZF" that came out went above and beyond in my opinion. All around Great guy to talk to, and discuss issues with. Good Co. will use them again in the future for sure. D.S.
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July 2023 by Katelyn Weirich
Best in the business! Give them a call .Service: Drain cleaning
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April 2023 by Citiscape IT
I actually met the owner of the company who serviced our system originally. We've used them before and have been impressed both times. Largest issue #1 on my list is honesty and they've proven themselves 100% honest.....tried and true! They are really great with pricing and their service is phenomenal. The business owner actually GETS it with customer service and caring for the "average Joe" that doesn't know very much about septic systems. I'd give this company 10 starts if I could. I'm for sure telling my neighbors about this company and recommending them.Service: Septic system installation
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February 2023 by Jeremy Lunsford
I have to admit, I usually do not take the time to write a review unless I am extremely upset. Every once in a while though, a company impresses me so much I have to give a glowing review. The 3 main things I look for are honesty, knowledge, and price, in that order. Rarely does a company check off all 3 boxes but Lone Star Septic did all 3. Above all a company has to be honest. I find it odd that google doesn't list honesty as one of the reasons for their question, "What do you like about this business?" Without getting into the details about my specific problem with my septic system, I was in a prime position to get ripped off. These guys could have easily taken advantage of that but didn't. It's a rare breed these days to find a business with that kind of integrity. It's even rarer to find one with expertise and low prices. Their pricing is extremely competitive and the guys I dealt with were very knowledgeable and were able to explain what was going on and why I didn't need to spend more money on an extra service.
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January 2023 by Law Help
They came out quickly and were very honest. Thanks guys great job.
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September 2022 by Jeff
They came out quickly and were very honest. Thanks guys great job.
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September 2022 by Thom Nuber
Septic tanks and lift station had not been pumped out in over 25 years. On time friendly professional and fair priced. Would use their services again in a heartbeat ?.
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September 2022 by Flash_Jordan
Everyone here was super friendly. No pressure sales tactics. Called for a pump out and that’s what I got. And cheaper than others around
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September 2022 by Reginald L. Beasley
Would give more than 5 stars if I could. These guys (Zach) are amazing. Called late morning and he showed up mid-afternoon. My septic system had not been properly maintained by the septic maintenance company (8 years) even though I had a service contract. Turns out one of the septic tanks was completely full (and not of water) and water was not able to leav the house plumbing system. Zach patientlye professionally and pleasantly pumped for 3 hours (it literally was up to the top of the tank) and never got frustrated with how difficult it really was. Said it was the second worst tank he had ever seen in 11 years. These guys will have my business as long as I have a septic system. Could not recommend them more highly.
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January 2022 by gina langford
Everything was great!
