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February 2024 by Ken Morris
Fast, reasonably priced and quality work. They called me, quoted a price, showed up on schedule, though the project was harder than they expected, they stood behind their original price. I highly recommend them.
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November 2023 by Liz Raborn
Excellent customer service. Very professional. I got a Glass from them 7 yrs ago for my table I managed to break a corner. They kindly cut my broken glass for me to cover my night stands and managed to get me a piece for a end table. Also my granddaughters pic was stuck to the glass they very kindly made me a coaster ❤️❤️❤️. I also love my new table glass.
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September 2023 by Leigh
Purchased and installed multiple shower doors in our remodel. Work well done and highly recommend. Also had multiple bathroom vanity mirrors installed by them as well. No issues. Great company and would definitely use again.
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May 2023 by Karen Warsitz
Magnolia Glass did an outstanding job! We explained what we wanted and they delivered. They installed glass panes in the built-in hutch that is being restored, and the new shower glass and door in the masterbath are beautiful!
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May 2023 by Brett Mauck
Magnolia Glass did a wonderful job installing a new glass shower wall and replacing a pane of window glass in our master bathroom. Reasonably priced, responsive, and did quality work!!
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January 2023 by Jason Murrell
I contacted Magnolia Glass after my son, who has a form of epilepsy, had a seizure and fell, pushing a piece of furniture into the window. I attempted to figure out how to replace the window but ran into trouble. I figured a glass and window company would fix the issues. Well they did not. They replaced the glass but did not replace the balances, which were removed when the glass broke. I was under the impression that the window would be completely fixed and that is why I hired Magnolia Glass. I would not recommend this company unless you only want half the job done.
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August 2022 by Ali H
These guys came through for me and my business. They got the job done efficiently and professionally. Would def. recommend as I will be calling them for any future glass/door needs.
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August 2022 by Cesar Ramirez
Great customer service great affordable prices definitely recommend them to anyone.
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August 2022 by Carissa Kelly
I called Magnolia glass numerous times and got their voicemail and left messages every time and have not yet heard back from them. That was 2 weeks ago!! So I called Milstead Glass and they called me back right away and came out and fixed my glass for my front door and they were done n no time at all and at a awesome price.
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May 2022 by Sam
I ordered tempered glass that came with a bubble like defect in the middle, albeit small but still a defect. Id give 1 star but im giving 2 stars because the lady I spoke too was very nice. She assured me they would do something about it. I emailed the pictures and never heard a word back. I wouldnt have even asked for a replacement, just credit towards another purchase but they lost my business. When I'm paying a premium rate for custom glass, I dont want defects in my product.To the owner: I made initial contact to take care of this quietly on April 12th and it is now may 2nd. Sadly, I didnt hear anything back until I left this review and I'm no longer interested in doing business with you for that reason. even for a free replacement, at this point ita principal and I'll keep the faulty glass. I waited 2 weeks for yall to get back to me before leaving this review. Customer service should happen before a bad review occurs not after. Have a great day as well
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October 2021 by Carissa Jo Kelly
I called Magnolia glass numerous times and got their voicemail and left messages every time and have not yet heard back from them. That was 2 weeks ago!! So I called Milstead Glass and they called me back right away and came out and fixed my glass for my front door and they were done n no time at all and at a awesome price.
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August 2021 by Becky Bible
I tried for over a week to get them to commit to installing a mirror at my home. I live less than 2 miles from them. Every excuse under the sun. FIrst, owner was not in, then he was in and would cut the mirror as they weren't real busy, then they had to pick it up in Houston on Saturday and would install on Monday. Monday afternoon came and nothing. I spoke with the gal in the office and now "COVID" had them so busy. She would try to get me on the schedule for Wednesday, if they could get me in. I told her let me know because I was going to look for another company if I didn't hear from them. Of course I didn't. So I used Klein Glass (Great customer service and awesome price). Then I get a voice message telling me they were calling for payment for the installed mirror! WTH? The office girl says oh, sorry about that. They drove by your house and saw another company out there. I never heard from these people that they would even come out on Wednesday. Don't waste your time with this company. So sad because I was trying to support a local business in my community.
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April 2021 by Emmanuelle Schneider
They did not show up to the first appointment. Came to the second. Took a deposit. Missed third appointment. Showed up with half the materials. Said he needed to order another panel. A month goes by. Nothing. I call. “Oh we dropped it and it broke so we are going to cut one ourselves and get back to you.” A month goes by. “Yes we will call next week to schedule..” two weeks go by....if I can ever reach them on the phone they will be fired and owe me my deposit back. I called them January 6. We are now April. Never been so jerked aroundService: Glass installation
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April 2021 by Cindyand V.
Terrible for the will call customer. Lied to every day by receptionist - same as most reviews on here.
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February 2021 by MiKe R.
Worst service ever. They never call when they say they will. EVER... I needed some laminate glass cut for my Humvee and gave them the right side windshield to use as a template. That was over a month ago. Still don't have it. Dropped off a display box to get a piece of glass cut and was told they'd call. Well guess what? I had to call then to see when it would be finished. The receptionist said she had talked with the owner and he'd have everything done the next day and that she promised to call. Nope no call. Very unprofessional to say the least.
