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February 2024 by Fern River
Mom telling me this am how this female vet put two cats down without giving the cats pain relief during the very horrific trauma of death by injectionMy Mom saw the terror the two cats suffered in their spasm stiff bodys.Disgusting!!!!!!!I can assure you it did! The cats were were dumped at my Mom land. She brought two in inside her own carries. One cat had a shoulder bone sticking out of its skin and other’s skin had been scraped mostly off. My Mom wanted a humane death for the 2 dumped cats but was very poor. My Mom requested a discount as the vet wanted $100 each cat. My Mom explained she had been caregiving her dying brother out of town and came home to these two dumped creatures suffering horribly.The vet said she would do it for $30 each. When my Mom received her carriers with cats it was clear the cats dis NOT receive pain killer. VERY CLEAR.You can deny all you like. You can treat people as if…. We know the cats were put down without pain killer out of this vets Financial priority of being humaneNext time just tell a person what you are doing to cut the corners and the person would at least have the option to use a gum ti put down a creature more humanlyThe evidence was witnessed!
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February 2024 by N 8 T e K
$600 plus for a male kitten to get neutered !!!Ridiculous
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February 2024 by Christina M. Ramos
I adore this Avian doctor! I appreciate the time spent with each patient and I appreciate being included in the room for the exam.
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January 2024 by Anita Sullivan
We had to suddenly say good by to a dear friend, and the staff’s compassion helped ease our hearts and minds. Our pet was greeted by name by the receptionist when we walked in. The assistant walked us through each step. The veterinarian made sure we were prepared for the process. While this was our first visit, I plan to make Shady Brook our go to vet.
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October 2023 by Kandice Pegg
First time here and Staff was amazing
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October 2023 by Blake
Nothing but great things to say about this Vet clinic. Our dog was having digestive issues for several days. On Thursday after no relief, we called our normal vet to see if we could get a Friday appointment (since they’re closed weekends and we didn’t want to go into the weekend with a diarrhea dog). They said they were full Friday and referred us to an animal hospital in the woodlands.We decided to play it by ear and see how our dog did another day. I researched other vets in the area and found Shady Brook which advertises that they’re open Saturdays. I called Saturday morning, told them our situation, and they said come on in we will work you in between appointments. Granted we have never been there (new patient), it’s a Saturday, not truly an emergency. They would work us in same day, when our regular vet wouldn’t even offer that on a prior day notice!Needless to say, their prices were extremely fair, our dog is healed, and we have a new forever vet now. Thanks for taking great care of Winston!
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October 2023 by Audrey deCancio
I have trusted the team at Shady Brook for years now with my four animals. I have taken Lilly there, now 14, for routine appts, cancer removal surgeries, an eye removal surgery, and multiple teeth cleanings. I always recommend people to trust them there.
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October 2023 by Cathy Yowell (Pudlewski Harkey)
Take all my cats and dogs here. Great caregivers and reasonable prices. Recommend.
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September 2023 by Katelynn Hicks (Kaydie H)
Amazing experience! We had a emergency visit, we arrived they took him straight back and cared for our kitty. I really appreciate the kindness of the staff and vet. They showed a lot of compassion, and even check in on his well being days after. Happy to say my kitty is alive and doing great!
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July 2023 by Kitty
I was not a customer of theirs until recently. They squeezed me in when my little dog was sick and treated her and the staff and Vet was wonderful! I'll be back for sure.
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June 2023 by Lakeside Doggie Lounge Dog Boarding and Care
Shady Brook has always been so accommodating and quickly responsive every single time I've had a minor pet emergency. Their care has always been very professional and top notch. I'm very appreciative to the doctors and staff.
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March 2023 by Paradise Cove
I have never been disappointed whenever I've taken my dog in for care. The staff seem to be genuinely concerned, and don't push high price procedures and tests. I have found this to be too routine at other veterinary practices! I would not hesitate to recommend Shady Brook.
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February 2023 by Rachel Steele
Dr. Neaderhouser is amazing! We were able to schedule a quick appointment for our bunny. The team was so professional and caring and gave us all the info we could need. I am thrilled to have them in Magnolia and that I didn't have to drive to Houston.
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January 2023 by Diane Schofield
We initially became clients in 2008. We loved everything about SBAH with our dog "Vicki". We moved from Pinehurst to Austin in 2019. Vicki crossed the rainbow bridge in January of 2021. In October of 2021 we relocated to the Hockley area. In March of 2022 we began searching for our next furry friend, who we found at the Waller County Animal Shelter. We are in the process of adopting "Hey You". We returned to SBAH a week ago for a check up. After getting a thorough check up, "Hey You" was due for her shots. While the shots were being given we got a tour of the boarding facilities. Very impressive! Nice and clean through out the entire facility. As before the staff is GREAT! Very attentive to us and "Hey You". We look forward to a long relationship, and highly recommend SBAH.
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October 2022 by Melissa Hernandez
Been taking our pets here since 2010. Their staff is very patient and very good at explaining and making sure we understand. Always so kind and welcoming! About a year ago our dog got sick on Memorial Day, we had to take him to Emergency Animal Hospital and he was diagnosed with Pancreatitis and we were told to put him to sleep. I waited for that Monday and took Coco to Shady Brook and they had a plan for us. Treatment and diet change and it’s been over a year and our sweet 8 year old boy is still with us. They’re always willing to help and try to accommodate if possible to fit you into schedule. Their care for the patients is up top!
