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March 2023 by Vanessa Griffin-Clay
The people there are very knowledgeable, polite, and helpful.
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June 2022 by Blake Winters
So my family scheduled a pickup time and paid in full online, now theres no one here to give us the keys, huge waste of our time, they clearly dont wanna work. Will be getting a truck somewhere else with better service
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July 2021 by Francisco Borjas
The guy who runs this place is never there. Doesn’t answer the phone even after you leave voicemails. Do not rent your U-Haul here.
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May 2021 by Shelley Galloway
Came to location at 10am to pick up reserved rv. No one here and waited an hour for keys. Still no show. Called the 1488 autoplex tel # and no call back. Do not rent from this location. Several other people showed up and couldn’t return either.
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November 2020 by Nicholas Goodrich
This was great for me! I was just moving locally and they had my uhaul there early. So I was able to pick up and drop off and put the keys in the box no problem. I would suggest calling and confirm with them. Nice people that work here. As well they offer the pickup after hours option.
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July 2020 by Shelley Pate
Came to location at 10am to pick up reserved rv. No one here and waited an hour for keys. Still no show. Called the 1488 autoplex tel # and no call back. Do not rent from this location. Several other people showed up and couldn’t return either.
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October 2019 by Janiss Chism
I went there with a reservation and they were closed on Saturday. The U-Haul website said they were open, but Google said they were closed. Somebody need to update their operation hours...I had to go to another facility. But their Field manager Nicholas Wylie took care of everything and I appreciate it.
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August 2019 by Stacy Andress
Do NOT rent from here. We rented a U-Haul from this location for Saturday at 630am online and never did it say they were closed. U-Haul said they were supposed to leave us the keys to pick up. Either way, here we are driving to location B to find a new one last min.
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May 2019 by Megan Farley
Trying to get my u-haul, but he's not even here. Don't waste your time, go somewhere else.
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October 2017 by Carly Swann-Kim
Pretty crappy experience. The truck ran well but that was about it. The 10ft truck did not have a ramp which made it very difficult to get heavy furniture & appliances on the truck. Returning the truck was a nightmare. The guy @ the shop went to lunch and I waited for about 1 hour for him to get back. The sign on the door said to call if someone needed him but the call was obviously not forwarded to his cell phone because it took him another hour to call me back. The bill was ridiculous as well. Got charged a $4 'environmental fee' and also a $4.35 'credit card charge' fee. My suggestions for improvement would be to have a secure key drop box and have the calls forwarded when leaving the shop. I won't rent from this place again.