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April 2024 by Michelle Isam
My husband was a very difficult and confusing case and Gail went above and beyond to not only confirm his prescription but make sure we understood exactly why his case was difficult. She also took the time to see how his healing was going. She seemed to genuinely care. I just may switch my Walgreens. May be worth the extra miles.
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March 2024 by Stacy Broussard
We moved here a few months ago and I have never experienced pharmacy issues like I have with this location. I recently underwent surgery (a routine one, but still major) after months of pain. My pain medication for post surgery on March 1st was denied by the pharmacist bc they claimed I’d filled a prior pain medication a week earlier; I hadn’t. I’d filled a two week supply on Jan 26th and they misread the month (claimed it was Feb 26th). Another strike against me was that I had another controlled substance in my profile, one that’s taken not daily but on an as needed basis. I had to call my dr/surgeon to call the pharmacy to remove the block which is the last thing you want to be dealing with while being discharged from the hospital and in post surgery pain. Next, I was denied a refill on this same pain medication; this was on me and my physician, who’d shared verbally to double up if in significant pain but did not write the prescription that way and I ran out early. I unfortunately received a uti turned bladder infection from my hospital stay. She sent in a refill for me and it was denied, this time due to being prior to the 7 day window. Thankfully she advocated for me and the prescription was refilled, but not without a lot of pushback from the pharmacist. I am sensitive to the fact that we’re in an epidemic with prescription drugs being abused and pharmacies taking the brunt of it, but for the people in legitimate pain situations, there has to be some gray area. All this to say, we’re taking business elsewhere (although I think this may be what the pharmacist prefers, anyway).
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March 2024 by Serina Hostler
No one knows what there doing in this store. Evertime I'm in here there's a problem. Store is convenient when dropping of FedEx and grabbing things. Please teach your employees to do there jobs correctly and you'll get more business. Walgreens on 1488 magnolia.
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February 2024 by Jessica G.
Absolute worst pharmacy the employee's are unpleasant and the hold times are outrageous.
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February 2024 by Angelyn Hilton
Worst pharmacy ever! I'm not sure how they stay in business.
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February 2024 by Bc
Worst pharmacy ever!!!!! My prescription was called in before my wife's oral surgery even started was told it would be about 45mins it's now 2 hours later and still not filled. Maybe if they worked more instead of playing around in the back they could get things done in a timely fashion
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January 2024 by Sean Radus
I mean it's a Walgreens if u have seen one you've seen them all
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December 2023 by Jessie Watkins
Unfortunately this is the last time we'll be using Walgreens for photo printing. We ordered a canvas print as a Christmas gift. The image had vertical lines and was pixelated. It should never have been framed. It's frustrating to throw money away in a time where every dime matters. Walgreens lacks any quality control or empathy on a bad printing.
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December 2023 by T Z
I wished I had looked at the pharmacy reviews before I had my rx sent here. I don't even care that I have to wait a week for my med, but the way I was treated was unacceptable! Don't ever treat a human being like that! We have reasons for why we're on medications and if you can't staff the pharmacy so they aren't stressed and rude to us, then this pharmacy should be closed and not allowed to fill meds.Theres nothing in this world that I wouldn't do, to not have to be dependent on prescription meds. Do you really think I enjoy dealing with the assumptions from the likes of you?!
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November 2023 by Ryan Clark
Worst pharmacy I’ve ever dealt with. Always behind. Last time, they deleted my prescription instead of transferring it! It was gone! I had to call doctor back and get a new one. Then I tried to call them, no one ever picked up! After 20 minutes, someone just hung up on me. I’d love to talk to the Regional Manager.
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November 2023 by Christie C
Go anywhere else. Expect to have to go to the store if you need assistance. When you call, you’ll be put on hold forever and then the call drops
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November 2023 by Kara Salazar
As I do agree with previous reviews, I’ve had same experiences in that past; however within the last couple of months it seems there has been some changes. Today I dealt with Cylus (sorry if miss spelt) and had a great conversation in regards to my prescription. He was extremely patient, friendly and helpful! He did not make me feel like I was a bother or an annoyance because he probably had another call or customer waiting. This was a very nice change from the normal treatment. Hopefully his customer service expertise is spread throughout the store. My last few interactions have been so much better in recent visits with most employees in the pharmacy!
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October 2023 by Google user
I get my other allergy medicine here sometimes. Always friendly in the pharmacy. Always friendly at the front end checkout. I do have to learn what hours they are closed for lunch now at the pharmacy.
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October 2023 by Sofia A
The store manager, Dennis Wuensche, is arrogant. He was rude and horrible to me.
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October 2023 by mpk1414
I can see why this place gets 0 stars. I cant comprehend how filling prescriptions takes more than 5 minutes when theres 2 customers, much less 30+ minutes.
