-
March 2023 by Elise M.
My family has been using this Walgreens Pharmacy for the last 6 years, and they have always been kind and helpful. Even the couple times a medication was out of stock, they helped me transfer the Rx to another pharmacy and took time to thoroughly answer my questions. The pharmacist recently called just to check on my husband to make sure he was handing a medication well since it can have side effects. We have been happy with this pharmacy.
-
November 2022 by Karen G.
Buyer Beware! This is the worst pharmacy I have ever been to. The pharmacist and her staff were extremly rude to my Dr.and was very racist towards my husband while he attempted to pick up medications that my life depends on. She refused to fill the medications after filling them for a year, without issues, until my very obviously non Caucasian husband tried to pick up my medications. i had several seizures and was admitted to the hospital because of the pharmacist's very obnoxious power trip and racism. I do not pull the race card ever. But Brandy made it blatantly obvious when she refused to follow my Dr.'s orders to fill it, suddenly, out of no where. She put my life at risk and caused my family to endure unnecessary trauma watching me have scary seizures that would have resulted in a stroke had I not gotten to a hospital in time. I have taken my business elsewhere and will not ever spend 1 penny at any Walgreens ever again.
-
September 2022 by Rosanne S.
I'd highly encourage going to any other pharmacy besides this one. Inconsistent information, heavy delays, rude staff.
-
January 2022 by Karen D.
I would put zero stars if possible. I waited over 20 minutes behind one car in the drive-through today, with four cars behind me. Finally gave up and went inside. Lady overheard me telling my husband he could get out of line as I had the prescription, and not too pleasantly told me, "Well, we do Covid testing in that lane too". WHAT?!!!! So they apparently never thought of having the person getting a Covid test pull into a parking spot and wait for the results, instead of holding up everyone else who needed to just pick up a prescription. Unfortunately, this is common both Walgreen's, but this location is the worst.
-
January 2022 by Jeremy S.
Horrible pharmacy staff. Prescriptions are never ready or they can't find them. Staff is very rude. We won't be using them anymore.
-
May 2021 by Jonathan S.
Bad customer service, unfriendly staff, long wait times. The pharmacy lady is very rude. Prepare to wait a while
-
April 2021 by Scott L.
With time on my hands, and at the horrifically busy corner of FM 1488 & 2978, I thought it would be convenient to get a FREE Phizer COVID-19 vaccine. Walked in at 8:55 AM, and Rx opened at 9:00! Perfect! Signed me up, and I was home by 10:00! Easy Peasy
-
March 2021 by Valeria Q.
I've been here only twice and both experiences were not good. First they stare at you like you going to rob the place. Second they don't greet you. Today I went to get pictures and I literally had the lady just ask for my last name didn't talk to me didn't say thank you when the transaction was done. They are just rude women there . I see why they have a 1 star review.
-
July 2020 by T S.
The worst Walgreen's experience you will ever have. Unfortunately, I believe they are simply overwhelmed and do not have good management in place to identify the issues. You would think corporate would step in and assist, this store needs help!
-
May 2020 by Lerin B.
I'm done using Walgreens. For years and years they have been my pharmacy but at this point I'm just done. The lines are 30 minutes long at a minimum and EVERY. SINGLE. TIME. Then there is an issue with my insurance. EVERY. SINGLE. TIME. I go to pick up my refills and I'm told "oh that will be $500 ma'am". When my last two or three refills were $12. It's absolutely ridiculous. They are literally clueless. One of my prescriptions is free. They literally tried to charge me almost $500. They are understaffed and clearly under trained. Switching to HEB pharmacy.
-
March 2020 by Bethanne A.
So far so good, since new Insurance plan ORDERED us to change Pharmacies. Well, I must say this Walgreens has great Pharmaceutical Staff! Medications are more expensive on some prescriptions than other Phamacies and on most every other item in the store. This location is much more convenient to our home.
-
January 2020 by Kasey W.
Absolutely worse customer service. Id recommend going to war prior to coming here... can not stress how bad the service is.....
-
April 2019 by Larry D.
This Walgreens pharmacy's staff have to be the most incompetent and unorganized group of people I have ever came across. Not to mention very rude and unhelpful to thier customers, I wish I would have gotten the young womans name so I could report her to corporate, we'll see if I get my prescriptions this time, not to mention she hung up on me at approximately 2:20 pm on 04/17
-
March 2019 by Aly K.
This is absolute worst Walgreens to go if you intend on using the pharmacy. They are ridiculously slow & can't multi task. It literally took 25 minutes of sitting in the drive thru to drop off a prescription (literally drop it off to picked up later) before even being acknowledged. On one occasion, I dropped a script off for meds I was out of & the cashier told me it would be ready in an hour. I gave them 2 hours to fill it, went back to pick it up about 30 minutes before closing time & the same cashier who waited on me earlier told me it wouldn't be ready until tomorrow. I let her know that when I dropped it off hours earlier, she told me it would be ready to pick in an hour & that I couldn't wait until tomorrow bc I was completely out of the medication. She then preceded to get my medication filled & sent it to me. I've also had to wait 30 minutes extra because they "lost" my filled medication, misplaced my debit card, I've also had to wait longer to get meds bc they accidentally sent the info to my insurance twice & that caused a delay bc they had to contact the insurance to fix their mistake. I understand everyone has off days, but this isn't a rare occurrence. It's every single time. I have used several Walgreens pharmacies in the past, and this one is by far the absolute worst. If I there was a different location that was easily accessible to me, I would switch in a heartbeat.
-
February 2019 by Amanda H.
Pharmacy staff was rude especially this one lady who was making mean comments to her fellow coworkers then she stood by herself for a minute and mumbled "I wanna kill myself" to where I could hear it.