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August 2023 by TheGourd
They don’t give you free candy in the tube shooters. Also very mean people.
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July 2023 by James Hilliard
I've been with this bank for years, never overdrawn, never had any issues, even got my friends, and family to open an account here. But in the past few months I can't tell you how fast that I closed out my personal account with them. Can you imagine having to deal with your grandmother's death. Handle the funeral arrangements (my first one that I had to personally deal with). I had to shell out the majority of my savings to pay for it (I'm so thankful that I didn't have it with THIS bank). I came up short a few hundreds of dollars, then I noticed that my grandmother had a little saved in her account, so I was the power of attorney, I directed my wife to pull the money out to help pay for my grandmother's funeral. Then low and behold as we are reeling with the pain of our loss. My wife gets a call from the bank about charges being filed against her. We honestly didn't know that my grandmother's S.S. money was just put in there and that the Government would take it all back. The bank could've came to us and explained the situation. We would've (and did mind you) diligently paid the bank back. There was absolutely no need to threaten my wife the way this bank did. I understand that the institution has certain policies. Yes, but so do I. I have a very strict, no threatening policy for business matters. I directed my wife to close out our bank account. I've also talked to my friends and family and they are in the works closing out their accounts as we speak. This bank immediately went with the idea that my wife was a common criminal. Trying to put a square block into a round hole so to speak, but not everybody IS a criminal First State Bank. To be honest your actions made me lose trust, and faith in this institution. That's exactly why you lost my business. To be quite honest, I'm Furious with this bank, and if I had any kind of pull I'd have that lady that called my wife FIRED on the spot. Like I said not everybody is a criminal. It was an honest mistake and they way First State Bank handled it left a very bitter taste in my mouth. I absolutely do NOT recommend this bank at all to anyone.
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February 2023 by Charlie Hastedt
Both Athens and Malakoff branches are as rude as get in client relations they lie to their on advantage one the clients Owen Lee Robertson and Shelly Don Robertson have over all advantage in this company they still from unexpected victims and allows it to happen. I would not recommend this bank worst enemy. If your thoughts about banking at this institution RUNAWAYBEWARE BAD BANKING POLICIES...
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December 2022 by Audra Aaron
U can't call for balance every number they have is for the Athens location. They can't even print you a debit card. I bank here and will be switching quickly
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September 2022 by Debra Willis
Girls upfront very personable. They were very helpful with my dilemma. I recommend this bank for local banking.
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January 2022 by Motattoo008 #Patched
They are very helpful and very nice every time I have an issue they fix it fast . The staff couldn't be any better then what they are and I couldn't ask for a better bank . Thank you FSB ?
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November 2021 by Scott Christy
Consistent great banking experience. Very helpful staff. Reasonable fees. Quick and efficient.
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June 2021 by Vicki Hightower
Always a pleasure to do business with them in the Malakoff branch.
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June 2019 by Paul King
Tellers are super nice an always polite love this Bank
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May 2019 by Bryan BryanA
Great place to do business !
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February 2018 by Sarah Thomas
This bank is good I'd recommend to others
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February 2017 by JMB B
Very Rude environment. The discrimination towards the clientele is palpable.
