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February 2024 by Curtis Mercer
Website said specialty oil additive product was in stock and available for delivery. I drove from Coupland TX to pick it up.I could not find the product. Politely interrupted 2 employees that were visiting behind the counter. One checked shelves and back room inventory. They did not have it. Did not see place on shelves for it to be displayed.
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February 2024 by James McKenney
Great place at this store and has a counter for UPS available here. They have cello if you need help for your package.
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January 2024 by Loren DuBuisson
Angel was very helpful and friendly. He helped me install a tail light and brake light. Thanks Angel for saving the day and possibly a ticket.
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January 2024 by Lenora Shope
Always have good service here
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December 2023 by Gadi
Angel took his time to help install my windshield wipers . He was patient and took his time . Great customer service .
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October 2023 by Walter Cafaro
Very cordial team. Helped me swap out my battery quickly and without issues.
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September 2023 by Jeff Stensland
This store has been a godsend! Most recently, I needed a tool to compress a brake cylinder and they happened to have it in stock! They also carry coolants for every type of vehicle, which I like a lot about Advance in general.They also accept used oil, which has been helpful.
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September 2023 by Domingo Arredondo
Very friendly and courteous, help me find the battery for my vehicle.
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August 2023 by Terry van winkle
The cashier answered all my questions. He made me feel comfortable as he was very dedicated to customer service.
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July 2023 by Mary Ann Nowland
Of the 3 major auto parts retailers in the area, Advanced Auto Parts is the best for value and service. I have shopped at a several different Advanced Auto stores in the Austin area, and by far the Manor location has the most exceptional customer service and assistance. The manager, Scott, and his team are always professional, know their products, and can order anything you need from their warehouse or other stores, and get it quickly. Denise, Angel, James, and David are helpful, informative, and consistently provide the best customer service. Their patience and assistance is much appreciated!
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May 2023 by Gregory Hislop
it's very truly such an incredibly awesome place to get parts for your veichle!! <333❤️❤️
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April 2023 by Daira M.
We went to get a check engine light scanned. The girl gave the scanner to my husband even though he said he didn't know how to use one. Luckily I do. I went inside to ask for help and they said "the screen reads the code". I politely said "yes I know, it's a sensor. Can you tell me how to fix it?". She rolled her eyes and the older gentleman next to her (I'm assuming the manager) said to me "well if it's a sensor, it's to replace it" in the most rude tone. Then I said "okay can you help me find the sensor". He said "yea that's what I'm doing" even though he wasn't even looking at his computer, just staring me down. I never write reviews but the way they talked to me was just uncalled for and unprofessional.
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March 2023 by Gregory Bottoms
Replaced my battery under warranty. Quick and easy processing. Great service. Advance Auto always meets my expectations
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September 2022 by J S
Great experience here. The guy at the desk was helpful and efficient. I came in looking to get a couple quarts of transmission fluid to rectify a mistake I made earlier that day, and by asking a couple of simple questions he was able to advise me on using cvt fluid instead of the dextron 6 I initially requested. Upon doing some more thorough research I was able to confirm that the initial suggestion to use dex 6 (found online) was, in fact, the wrong suggestion, and the cvt fluid he sold me probably saved me from horrible transmission failure in the near future. His name was Nando.
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September 2022 by Tiffany Holmes
I needed to get my battery checked. It was bad and Angel sold me a new one and installed it. Friendly, great service. Appreciate you Angel
